One-Team Way to Success; Last Week South Tyneside Council Was Named the "Best Local Authority in the UK" by the Municipal Journal. Adrian Pearson Spoke to Council Chief Executive Irene Lucas to See How She Created the Outstanding Authority. Agenda

The Journal (Newcastle, England), July 3, 2008 | Go to article overview

One-Team Way to Success; Last Week South Tyneside Council Was Named the "Best Local Authority in the UK" by the Municipal Journal. Adrian Pearson Spoke to Council Chief Executive Irene Lucas to See How She Created the Outstanding Authority. Agenda


IF South Tyneside Council chief executive Irene Lucas had a checklist for success on her desk there would be just one criteria on it: partnership. But any council leader looking to copy her success should first beware, Ms Lucas's "One Team"

approach means dedicating an entire council to working with every other relevant organisation on an almost daily basis.

That means talking to doctors and health bosses and seeing what schools should be doing to tackle teenage pregnancy, getting council finance officers to back neighbourhoods in need of CCTV, working with police to decide where to target next, speaking to charities and businesses to see what help you can provide.

And while many councils might claim to do this, few in practice have made it their mantra for success.

And so when asked how she feels about her award, Ms Lucas will make clear: "This is their achievement as much as ours."

There are some councils which seek to make sure every resident - every potential voter - knows when their leaders and managers at the Town Hall succeed.

These councils are equally eager to get the thanks for that work, which might explain why so few are as highly recognised as South Tyneside for its genuine commitment to partnership.

As Ms Lucas said, very few people care who does the job, as long as it gets done.

"People do not care who it is that makes the difference to their lives. They don't care who it is that does it, they just want results. Our job is to work in harmony and because of this success nationally we are a Beacon council, and viewed as hugely successful.

"We are generally acknowledged as being spot-on, especially in our work with the private sector and job creation.

"We do not care who leads on a project, we're not bureaucratic. As long as things improve for our communities it can be anyone as long as we make that shift."

And the judges agreed. They praised the authority for having a "one council" approach from the top down.

Ms Lucas said it reflects years of dedicated teamwork. "Working with partners we are now the second highest performing council in the UK for shifting teenage pregnancy.

"In 2002 we were one of the worst performing and we have seen this shift by 37%. We are now one of the highest in terms of improvement in the UK, and that is of course very important to us.

"In terms of partnership with the police we have reduced youth crime by 24%.

We are seeing massive shifts, but we have also improved services.

"In Waste in 2004 satisfaction was 77%.

In our latest research it's up to 85%. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited article

One-Team Way to Success; Last Week South Tyneside Council Was Named the "Best Local Authority in the UK" by the Municipal Journal. Adrian Pearson Spoke to Council Chief Executive Irene Lucas to See How She Created the Outstanding Authority. Agenda
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this article
  • Highlights & Notes
  • Citations
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.