System Theory: Another Perspective on Leadership Communication
System theory is a cornerstone in social construction, which basically suggests that everything is a construction of social relations and interactions with each other. System theory consists of a number of elements all connected to each other inside a relatively defined system. Changing one of the elements--even just a little bit-- will cause a reaction on all of the other elements within that system. This phenomenon is difficult to control.
For example, in leadership communication, A sends a message to A. This is a dialogue, but communication only occurs when A has truly made an effort to make sure that B really understands the message. This creates the demand for some kind of control mechanism, which assertive law enforcement managers and leaders do every time they try to make sure that their message is understood. That message may be a vision, mission, strategy, or something of a more operational character.
Looking at leadership communication through the perspective of system theory will offer an effective explanation of why most law enforcement managers, leaders, and organizations all around the world often experience failures when they try to communicate. When leaders communicate a vision to the organization, they quickly realize that it is impossible to control whether everyone has fully understood the message. …