Rocky Kickoff to Changes for Student Loans; Web Site Down on First Day of New Law

The Washington Times (Washington, DC), March 31, 2010 | Go to article overview

Rocky Kickoff to Changes for Student Loans; Web Site Down on First Day of New Law


Byline: Stephen Dinan, THE WASHINGTON TIMES

The government's Web site for handling student loans was broken most of Tuesday - the very day President Obama signed a law putting the government in charge of all subsidized student lending.

Visitors to the site www.studentloans.gov early Tuesday afternoon saw an error message, while users Monday saw either an error message or, in the evening, were simply unable to connect to the site at all.

The site was working again by late Tuesday, but critics said the technical problems underscore their concerns about turning such a major program over to the federal government.

This is a case study in what happens when the federal government takes over a function of the private sector. On its first day of operation, the federal student loan program has collapsed into a black hole from which no information can escape, said John Hart, a spokesman for Sen. Tom Coburn, Oklahoma Republican.

Multiple messages for comment were left with the Education Department on Monday and Tuesday. On Tuesday afternoon, a spokesman e-mailed that officials were checking on the matter.

David Barron, head of the Oklahoma Association of Student Financial Aid Administrators, said finance officers had gotten assurances the department would be ready, and the fact that the Web site was down undermines those assurances.

To me, that shows a broken promise, he said.

Mr. Barron said universities have been sending e-mails in recent days telling students they'll need to go to the federal Web site to get a new Master Promissory Note for their loans, and for the past several days the students have encountered an inaccessible site.

Mr. Obama signed the loan changes into law as part of a package of fixes to the health care law he signed just last week. The two measures had to be combined in order to pass through the complex budget process, which allowed Democrats to avoid a Republican-led filibuster in the Senate.

The health care fixes included aid for seniors who face a gap in Medicare prescription drug coverage, higher funding to states for Medicaid and a delay in taxes on high-cost insurance plans.

Democratic leaders in Congress earlier this month tacked the student loan overhaul onto the health bill Mr. Obama signed. But the Internet glitch provided an embarrassing kickoff for the changes.

The federal student loan programs' director, in notices posted on the department's Web site, acknowledged the site was down for parts of both Monday and Tuesday.

William Leith, the program director, said Education Department officials thought they had fixed the issues Monday and had not anticipated the problems stretching into a second day. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited article

Rocky Kickoff to Changes for Student Loans; Web Site Down on First Day of New Law
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this article
  • Highlights & Notes
  • Citations
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.