P&G's Manila Service Center Leads the Way in Business Technology Innovations

Manila Bulletin, July 5, 2010 | Go to article overview

P&G's Manila Service Center Leads the Way in Business Technology Innovations


On Procter & Gamble (P&G) Philippines' 75th anniversary, its shared services organization, the Manila Service Center (MSC), is poised to help the company touch and improve more consumers' lives by providing best-in-class business technology innovations that build capabilities enabling the company to become simpler, faster, flatter and more agile. The MSC is part of P&G's Global Business Services (GBS) organization, which was established more than a decade ago to provide P&G with faster and more efficient operations with the best IT, finance, facilities, purchasing and employee support services. The unit has 6 hubs globally, with one of the major hubs proudly located in the Philippines. In the heart of the Makati Business District lies the P&G Manila Service Center (MSC), which was established to provide high-end financial and IT services and solutions to P&G operations all over the world. The MSC started operations in 1999 with 30 employees providing accounting and financial reporting services and has steadily expanded its services over the years. Now it serves 130 P&G subsidiaries in more than 39 countries in the regions of Asia, Central and Eastern Europe, the Middle East and Africa. Working with strategic external partners, the MSC provides not only core IT and finance services but also other advanced business processes such as: consumer and customer business solutions, market research and business intelligence tools, purchasing services, supply chain solutions, product life cycle management, employee services, and even system innovations with P&G's direct distributors and retailers. …

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P&G's Manila Service Center Leads the Way in Business Technology Innovations
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