High-Performing Victoria Uses All Her Resources to Help Clients; Victoria Brown, 29, Is Director of High Performance Consultancy, an HRoutsourcing Business Based in Liverpool, with Clients across Europe. This Is Her Day

Liverpool Echo (Liverpool, England), December 23, 2010 | Go to article overview

High-Performing Victoria Uses All Her Resources to Help Clients; Victoria Brown, 29, Is Director of High Performance Consultancy, an HRoutsourcing Business Based in Liverpool, with Clients across Europe. This Is Her Day


Byline: EMMA THOMPSON

6.15am: I have always been an early bird, even before my daughter was born and began waking me at all hours! So, as it's my partner's turn to take her to nursery today, I seize the chance to get a head start. 6.45am: Once I've logged in, I realise a client has also got an early start and appears quite distressed in the email and needs immediate information and advice regarding an employee. I'm able to deal with his request straight away, much to his delight, and he is prepared in advance of his employee's arrival later that morning. The first happy client of the day and it's not even 7am! 8am: I receive a phone call from my PA, Jade, who is at Costa and wants to find out the office order. Brilliant news, I could do with a caffeine fix.

9am: The whole team arrives in the office and are less than amused by the amount of emails in their inbox - from me! Jade gives me the postcode of my meeting in Manchester and I make a dash for the car. 11am: I have just had a very positive meeting with a large insurance broker in Manchester whose HR manager is interested in our HR software, One HR. I pop over to see our senior HR consultant, Lucy, who heads up our Manchester office and is already making a real mark on the city. Our office is on Portland Street, far enough away from to stop me having a sneaky shop whilst I am there. Having said that, I do need a new frock for the Liverpool Awards, where I'm nominated in the Young Entrepreneur category. Fingers crossed! 1.30pm: Lucy and I have spent the last few hours discussing some of our potential new clients and our targets for the coming month. Then I head off, grabbing a sandwich and eating it on the road, not for the first time this week. I always feel like I am wasting time driving, so my hands-free is a godsend as it allows me to multi-task and make some calls to clients and the office. …

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High-Performing Victoria Uses All Her Resources to Help Clients; Victoria Brown, 29, Is Director of High Performance Consultancy, an HRoutsourcing Business Based in Liverpool, with Clients across Europe. This Is Her Day
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