User Perception of Library Services in Academic Institutions in the Southern Districts of Tamil Nadu, India: A Case Study

By Baskaran, C. | Library Philosophy and Practice, January 2011 | Go to article overview

User Perception of Library Services in Academic Institutions in the Southern Districts of Tamil Nadu, India: A Case Study


Baskaran, C., Library Philosophy and Practice


Introduction

Information science focuses on understanding problems from the perspective of stakeholders and then applying information and other technologies as needed. In other words, it tackles systemic problems first rather than individual pieces of technology within that system. In this respect, information science can be seen as a response to technological determination, the belief that technology "develops by its own laws, that it realizes its own potential, limited only by the material resources available, and must therefore be regarded as an autonomous system controlling and ultimately permeating all other subsystems of society." Within information science, attention has been given in recent years to human computer interaction, group ware, the semantic web value sensitive design, interactive design processes and to the ways people generate, use and find information. Today this field is called the Field of Information, and there are a growing number of Schools and Colleges of Information. The uses of Information technologies or IT in different facets of every day life are considered as a barometer of a country's progress. Dramatic improvements are taking place in the two major components of IT: Computers and Telecommunication and these both have affected the entire scenario (1). The Impact of information technologies on the library is quite obvious as it has created new types of work, prompted redefinition of certain functions, influenced interpersonal relationships and transformed traditional organization structures into new institutional entities (2). This study is southern districts of Tamil Nadu is being included four districts are Madurai, Ramanathapuram and Sivaganga; these are focal places of educating in southern part of Tamil Nadu in India. These districts having around 150 institutions are available. We have distributed the questionnaires only colleges of Arts and science, Para Medical, Engineering and Technology only 145 questionnaires distributed and were received only 120 questionnaires from the respondents. The researcher has found various methods of services are functioning in the academic institutions libraries. This is one of the significant attempts carried out for the research. Different methods adopted by the library users in searching the legal database by the users are identified. An attempt is made to assess the service quality; use of various search engines and impressions of the law libraries is presented. Some of the popular journals and databases used are listed (3). In the present situation, higher education is bound to opt for the unavoidable shift form the culture of print to a culture of digital technology. This affects teaching, learning and research and also the whole of higher education (4).

Objectives

Following are the important objectives of the study:

1. To find the profile of the library users from academic institutions in Southern districts of Tamil Nadu.

2. To observe the users perception and their attributes in the library

3. To determine the types of some information sources and services require among the users. Methodology

A structured questionnaire was distributed to the 145 respondents of users in Arts, Paramedical, Engineering and Technology colleges Library and received 120 questionnaires from different faculty of institutions. All the valued responses were tabulated analyzed and interpreted in the following paragraph.

Analysis and Discussions

Analysis of the survey carried out by the investigators on the research topic User perception towards the library services of Academic institutions of southern District of Tamil Nadu: A case study is analyzed by several tabulation presented here.

District and Faculties wise distribution of respondents upon Sivaganga, Ramanatahapuram (Ramnad) and Madurai, The faculties wise respondents are belongs to Arts & Science, Engineering & Technology and Paramedical disciplines, which have been shown rates highest 43. …

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