Batavia Company Serves as IT Department for Small-, Medium-Sized Businesses
An interview with co-owner Matt Sidman
Q: Describe your business. What do you do?
A: TEQWORKS gives small- and medium-sized businesses a competitive advantage.TEQWORKS serves as your organization's in-house IT department. We specialize in responsive, personalized IT advisement and service. Through this ongoing relationship, we free our client's staff from the costly downtime and distractions of technology issues. We also advise our clients when and how to apply IT investment, and how to allocate it strategically. TEQWORKS has reinvented the concept of technology and IT support by offering flat-fee service and unlimited help desk support. Businesses on a tight budget can realistically plan and predict IT-related costs without the peaks and valleys normally associated with outsourced hourly technical support.Our help desk is not a franchise and we never ship support offshore to cheaper services. The TEQWORKS technician you work with is someone who lives and works in the Fox River Valley community.TEQWORKS also provides technology expertise and help to homes and small offices; from setting up a wireless network to fixing a printer problem. TEQWORKS is the IT expert and technical support services arm of Argus Business Consulting Services, Inc.
Q: What made you start your business?
A: In 2002, Jerry and I started Argus Business Consulting Services Inc. to provide management consulting, technology consulting and IT support services to the small- and medium-sized businesses of the Fox River Valley area and beyond.In 2011, we re-branded our technical support and IT services as TEQWORKS Inc.With more than 40 years of experience working with Fortune 100 companies, Matt and Jerry bring true, deep understanding of how technology works for businesses of the Fox River Valley area.
Q: What has been the most difficult obstacle in running or starting a small business?
A: Many times, we find that local businesses do not have a good grasp of what their computers and technical support costs them. …