What You Learn from the ... Commercial Skills for Finance Professionals Mastercourse: Course Speaker: George Fildes, FCMA, CGMA, MBA, FCIM, Is Managing Director of Qualitas Training & Consultancy. He Specialises in Commercial and Financial Training. with More Than 25 Years in General Management, Fildes' Experience Spans Business Management, Logistics, Customer Operations and Financial Management

Financial Management (UK), February 2012 | Go to article overview

What You Learn from the ... Commercial Skills for Finance Professionals Mastercourse: Course Speaker: George Fildes, FCMA, CGMA, MBA, FCIM, Is Managing Director of Qualitas Training & Consultancy. He Specialises in Commercial and Financial Training. with More Than 25 Years in General Management, Fildes' Experience Spans Business Management, Logistics, Customer Operations and Financial Management


This course is designed to help delegates along the journey to becoming a business partner. It's focused on interpersonal as opposed to technical skills; we assume that delegates already have the latter

We do, however, spend a portion of the day examining risk management and risk modelling - because to be an effective business partner you also need to be an effective custodian of risk.

The course is aimed at people in finance at all levels - and that's exactly who we attract. For example, there are finance directors, finance administrators and finance graduates in many of our sessions. This mix of people is an asset, as it enables us to draw on a wide range of experiences and perspectives.

Some delegates are already along the road to becoming a business partner; for others, it's a step they have yet to take, but they already recognise that life as a management, accountant is about more than merely understanding accounting standards.

The course comprises a number of sections. The first explores business partnering in the context of the roles that various people play; and the research available that offers insight into what does and doesn't work in a business partnering process.

We ask delegates to consider questions, such as "What is the ROI for your finance department?"; "What keeps your CEO awake at night?"; and "Do your finance KPIs line up with your CEO's RPIs?" We also ask delegates to come up with their own definitions of a business partner in the context of people both inside and outside the finance department

The next session focuses on behavioural skills. I start by emphasising that business partners are individuals, each of whom is "wired" differently. …

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What You Learn from the ... Commercial Skills for Finance Professionals Mastercourse: Course Speaker: George Fildes, FCMA, CGMA, MBA, FCIM, Is Managing Director of Qualitas Training & Consultancy. He Specialises in Commercial and Financial Training. with More Than 25 Years in General Management, Fildes' Experience Spans Business Management, Logistics, Customer Operations and Financial Management
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