From Pie in the Sky to the Palm of Your Hand: The Proliferation of Devices Spurs More Mobile Learning: Not Long Ago, Mobile Learning Was More Fiction Than Fact, but Now That More People Access the Internet and Connect to One Another with a Mobile Device Than with a Computer, M-Learning Is Fast Becoming the Norm

By Galagan, Pat | Talent Development, March 2012 | Go to article overview

From Pie in the Sky to the Palm of Your Hand: The Proliferation of Devices Spurs More Mobile Learning: Not Long Ago, Mobile Learning Was More Fiction Than Fact, but Now That More People Access the Internet and Connect to One Another with a Mobile Device Than with a Computer, M-Learning Is Fast Becoming the Norm


Galagan, Pat, Talent Development


One of the more entertaining aspects of social technology is the constant speculation about its future. Here's my current favorite, from Project Xanadu founder Ted Nelson: "Facebook will team up with the Library of Congress to bring real-time history streams to the user. Be a friend of Benjamin Franklin!" However facetious this prediction may be, it's indicative of the "anything-goes" nature of possibilities afforded by the Internet. Almost anything enabled by the Internet, including learning, can be done from the palm of one's hand.

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The argument for mobile learning's ascendency goes something like this: Given the improvements in size, price, functionality, variety, and availability of mobile devices, and the growing number of employees who use mobile devices at work, an increase in mobile learning is inevitable.

Robert Gadd, president and chief mobile officer for OnPoint Digital and author of the mLearning Trends blog, predicted early in 2011 that tablet use would explode and pave the way for training via tablets. "The adoption of tablets, initiated by Apple's iPad but closely followed by several others, proved to be a true driver for enterprise mobility in general, and mobile learning was a real beneficiary of this trend," he says. More than two dozen of his company's clients purchased tablets for employees in 2011. The Tracker Marine group at Bass Pro Shops, for example, put them to use in their sporting goods stores for salespeople to stay up-to-date on new products and to share those details with customers.

Many see tablets as the first practical mobile device to overcome the limitations of handsets as learning tools--tiny screens, static content, and an awkward user experience. Tablets are great for showing media content such as videos, plus they allow for the use of long-form content such as e-books, permitting instructional designers to move beyond just PowerPoint.

Another Gadd prediction for 2011 that proved true was that increasing diversity in mobile devices would hasten their acceptance by IT departments and further drive their use for m-learning. "We saw people going from resistance to m-learning to 'let's do it.' BlackBerry-only shops suddenly gave way to Google Android and Apple iOS devices. We saw many customers make a 180-degree switch," says Gadd.

Moreover, employees with multiple devices found they could switch to whatever they happened to be carrying--handset, tablet, e-book reader, or laptop--and seamlessly continue learning. Increasingly, people are bringing their personal mobile devices to the office to use for work.

For 2012, Gadd has predicted that gamification--the insertion of gaming elements such as badges, leaderboards, and progress reports into learning programs--will provide the next strong boost to the evolution of m-learning. "These elements drive engagement. Knowing that your peers and boss can see your progress prompts certain positive behaviors," says Gadd.

The death of the lecture foretold

M-learning, some experts believe, may finally overcome one of the biggest barriers to improving learning among adults: the lecture--thought by some to be an inefficient, stifling, and clunky means of delivering instruction; a blunt tool in an age of laser precision.

The limitations of the lecture format have been discussed for many years. In 1984, Benjamin Bloom showed that individual tutoring had a huge learning advantage over lectures. In his experiments, the average tutored student performed better than 98 percent of the students in a standard class.

These and similar findings about the advantages of individualized instruction set off a quest to provide personalized learning at an affordable price. Over the years, technology began to make it possible to engage students longer, teach to their individual needs, and hasten their mastery of a subject through trial and error and interaction with others. …

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From Pie in the Sky to the Palm of Your Hand: The Proliferation of Devices Spurs More Mobile Learning: Not Long Ago, Mobile Learning Was More Fiction Than Fact, but Now That More People Access the Internet and Connect to One Another with a Mobile Device Than with a Computer, M-Learning Is Fast Becoming the Norm
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