Employees More Engaged? Aon Hewitt Survey Finds, after Years of Declining Levels, We're More Invested in Our Work

Daily Herald (Arlington Heights, IL), June 5, 2012 | Go to article overview

Employees More Engaged? Aon Hewitt Survey Finds, after Years of Declining Levels, We're More Invested in Our Work


Byline: PRNewswire PRNewswire

After years of declining employee engagement levels around the world, a new analysis released by Aon Hewitt showed a positive global shift in employee engagement-or emotional and intellectual involvement in the workplace.

Aon Hewitt's 2012 Global Engagement report, which analyzed employee engagement trends of more than 3,100 organizations representing 9.7 million employees worldwide, found that 58 percent of employees were engaged in 2011, up from 56 percent from 2010.

Aon Hewitt's analysis showed improvements in employee perception scores in three key areas in 2011:

* Effective leadership at the business unit/division level was 61 percent, up from 54 percent in 2010

* People/HR practices creating a positive work environment was 53 percent, up from 47 percent in 2010

* Perceiving relationships with customers as rewarding was 75 percent, up from 70 percent in 2010

aThe analysis also showed a decline in three key perception scores in 2011:

* Effective communication was 42 percent, down from 46 percent in 2010

* Innovation was 52 percent, down from 55 percent in 2010

* Workplace safety and security was 75 percent, down from 78 percent in 2010

"Business leadership as well as HR programs that meet the needs of specific employee segments contributed to the uptick in engagement levels," said Pete Sanborn, co-president of Global Compensation and Talent at Aon Hewitt. "However, with one out of every four people not engaged worldwide, more needs to be done. As the economy improves, retaining top talent is going to be difficult. Now is the time for organizations to measure and gain insights on engagement drivers and to start doing the work necessary to improve engagement. Our research shows that organizations with higher engagement have significantly higher total shareholder return than the average company, so organizations that focus on what matters most in connecting employees to their work will emerge as leaders, and the others will be left behind."

Engagement by region

While overall engagement levels increased, Aon Hewitt's study found significant variances by region. Improvements in Asia Pacific engagement scores (58 percent in 2011 versus 55 percent in 2010) contributed to the overall upward movement of global engagement.

Europe showed an upward shift by one percentage point from 51 percent in 2010 to 52 percent in 2011, while Latin America, the region with the highest regional engagement levels, experienced a slight decline in engagement levels, from 72 percent in 2010 to 71 percent in 2011. …

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