iPad App Lets Bank Offer High-End Services to Small Businesses

By Crosman, Penny | American Banker, September 10, 2013 | Go to article overview

iPad App Lets Bank Offer High-End Services to Small Businesses


Crosman, Penny, American Banker


Byline: Penny Crosman

Popular Community Bank, Banco Popular's U.S. subsidiary, is debuting a new iPad app for small businesses that in the future will offer advanced cash management features such as positive pay. It's one of only a small group of banks in the U.S. developing mobile apps for small businesses.

"Businesses have always been at the heart of who we are," says Manuel Chinea, COO of the Rosemont, Ill.-based bank. "We have made a significant investment over time in cash management technology. This mobile platform lets us take some of the more sophisticated cash management services we provide for larger clients and bring it to a level that makes it economically viable and convenient for the smaller businesses."

Services designed for large commercial clients aren't always practical for small clients, he notes. For instance, remote deposit capture using a check scanner is expensive for a small business that has to cover the hardware cost of the scanner as well as the processing of the checks.

"We have used the mobile platform as a way to 'massify' the offering of certain cash management services, making them more available to smaller businesses" whose principles often don't have time to come to the branch, Chinea says. The bank has 91 branches in New York, New Jersey, Illinois, Florida and California.

The new iPad app (as well as the bank's Android and iPhone apps for small businesses and consumers) provides mobile deposit capture, the ability to deposit checks by simply taking pictures of them. Check images received by 8:00 p.m. EST on a business day are processed for deposit the same day.

"I see a lot of demand for it," says Chinea. "One way to look at it is, it's the poor man's version of remote deposit capture. For a certain segment of the small business population, it's great; it doesn't require a hardware investment." The bank has imposed a limit of 30 checks a month, five checks per day on business mobile deposit. …

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