Convergence Is Improving HHS Outcomes

Policy & Practice, October 2016 | Go to article overview

Convergence Is Improving HHS Outcomes


Health and human services is at an inflection point. Changing demographics, emerging technology and ever-growing fiscal pressures are combining to transform the nation's priorities:

* Medicaid expansion under the Affordable Care Act (ACA) is bringing in new populations, leading to a spike in spending. The rate of increase in total Medicaid spending from 2014 to 2015 was nearly double the previous year's increase (7.8 percent vs. 3.94 percent).

* The population is graying. Individuals aged 65 and up will comprise about 20 percent of the U.S. population by 2030, and the 65-and-over population is projected to double to about 72 million over the next 25 years.

* Advances in analytics and other technologies are leading to more preventive and outcome-based care approaches.

This convergence of economic, technological and social changes is allowing for more coordinated and data-driven service delivery that can significantly improve citizen services and ensure better outcomes. HHS agencies can take advantage of this unique environment with the following steps.

3 Steps to Convergence

Step 1: Empower leaders to focus on outcomes. Engage leadership at the top and ensure high-level decision-makers provide support for staff to leverage analytics and data-driven decision-making to improve outcomes. …

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