HHS and the Move to an Integrated Enterprise

Policy & Practice, October 2016 | Go to article overview

HHS and the Move to an Integrated Enterprise


Nearly 40 percent of HHS decision-makers said they need to modernize over half of their agency's IT systems, according to the 2016 CDG/Governing Institute survey. These outdated, siloed systems are a classic example of the traditional agency-centric approach to HHS, which makes it costly and time consuming to obtain an integrated view of constituents.

To enhance the access, outcomes, accountability and quality of HHS programs and services, a new approach is needed--one that is more person, family and population centric and takes into account social determinants, such as education and economic security, to obtain a more holistic view of a person, family or population.

Just over half of the survey respondents reported their agencies have or plan to integrate social determinants of health into service delivery to obtain this more person-centered approach, but how can they ensure they manage the transition to a more integrated enterprise successfully?

TO ACHIEVE END-TO-END INTEGRATION, HHS AGENCIES CAN USE THE FOLLOWING ROADMAP:

DEFINE THE HHS ENTERPRISE ARCHITECTURE.

This includes determining what outcomes you're trying to achieve (the business architecture) and the information needed to anticipate, support and validate key decisions. It also includes deciding how you will facilitate the secure exchange of that information (information architecture) and the technology investments needed (the technology & solution architectures). …

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