5 Ways HHS Agencies Can Modernize for Greatest ROI

Policy & Practice, October 2016 | Go to article overview

5 Ways HHS Agencies Can Modernize for Greatest ROI


In a recent Governing Institute survey of 320 health and human services (HHS) decision-makers, nearly 1/3 of respondents said OUTDATED IT SYSTEMS IS ONE OF THE MOST CRITICAL CHALLENGES their agencies will face over the next year.

According to Software AG, there are five ways HHS agencies can modernize for relatively quick return on investment:

1 SHARE INFORMATION.

63% of HHS decision-makers in the Governing Institute survey said INCREASED DATA SHARING AMONG AGENCIES WOULD IMPROVE SERVICE DELIVERY.

HHS agencies can also share data to gain a more holistic view of a

citizen's health and detect fraud. For example, Pennsylvania's Department of Labor & Industry--which also oversees unemployment payments--leveraged the state's database of incarcerated residents to find out which prisoners were collecting unemployment, which helped uncover millions of dollars in related fraud.

2 TAP REUSABLE SERVICES.

Existing mainframe and other legacy systems contain valuable information and data that can be harnessed. Smart approaches to digital business transformation can help organizations convert existing business, presentation and data logic as reusable services.

3 TAKE ADVANTAGE OF STREAMING ANALYTICS. …

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