Veritas: The Collaborative Company

Journal of Property Management, May-June 2017 | Go to article overview

Veritas: The Collaborative Company


The "Collaborative Company" is a term used to describe the series of initiatives launched by Veritas Investments and its affiliates. Their goal has been to enhance teamwork across department and company lines, improve customer service and performance with residents and the community, and provide employees with a greater sense of workplace empowerment and inclusiveness. It's also the set of initiatives that made Veritas the 2016 winner of the REME Award for Employee and Leadership Development.

CEO Yat-Pang Au instilled many of these principles while building the firm, and the "collaborative company" was formalized in 2014 as the firm experienced rapid growth. The objective was to maintain the crucial "small company" atmosphere of dedication to client service and focus on innovation amid an increasingly competitive environment for talent in the high-growth San Francisco Bay Area.

The Collaborative Company initiative instilled a firm-wide focus on experience on both sides of the business--from the employee and internal operations, to the resident, tenant and external customer service. This approach was meant to build a workforce that fully understands its diverse customers and enables innovation and problem solving to stay highly competitive.

The differentiators used to drive the collaborative company were:

* Institutionalize a culture of teamwork and collaboration

* View every constituent as a customer

* Welcome new ideas, innovation and technology

Veritas began rolling out the initiatives across the company through a series of employee communications, executive/leadership meetings, "all hands" meetings and single-effort projects.

PROGRAM HIGHLIGHTS INCLUDED:

* "Collaboration Perk:" All employees, from headquarters staff to field personnel, could spend up to $50 per month as a reimbursement for any activity of an employee's choosing, so long as it was in collaboration with another employee and posted to the company's Yammer online site. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited article

Veritas: The Collaborative Company
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this article
  • Highlights & Notes
  • Citations
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.