The Women to Watch: No. 2, JPMorgan Chase's Thasunda Duckett

By Kline, Alan | American Banker, September 26, 2017 | Go to article overview

The Women to Watch: No. 2, JPMorgan Chase's Thasunda Duckett


Kline, Alan, American Banker


Byline: Alan Kline

CEO of Chase Consumer Banking, JPMorgan Chase

Thasunda Duckett led Chase Auto Finance to record loan growth in her three-plus years as the unit's CEO. Now she is looking to take a different JPMorgan Chase business to similarly lofty heights.

Duckett was named CEO of Chase Consumer Banking in September 2016. In each quarter since, deposit growth has been at least 10% compared to the same period a year earlier. Meanwhile, net revenue in consumer and business banking has climbed steadily in each of the last three quarters and total client investment assets are now at a two-year high.

Women to Watch 2016: Thasunda Duckett

Duckett's promotion acknowledges a job well done as CEO of Chase Auto Finance. Auto loan and lease balances increased in every quarter during her tenure and her emphasis on improving the customer experience, largely through technology upgrades, helped earn a top ranking in customer satisfaction among automobile dealers.

Perhaps most notably, Chase became the nation's second-largest auto lender by dollar volume in 2016, up from the No. …

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