Cancer Treatment Centers of America' at Midwestern Regional Medical Center Awarded Five-Star Quality Rating by Centers for Medicare & Medicaid Services

Daily Herald (Arlington Heights, IL), December 23, 2017 | Go to article overview

Cancer Treatment Centers of America' at Midwestern Regional Medical Center Awarded Five-Star Quality Rating by Centers for Medicare & Medicaid Services


Byline: Kristen Gerlach

Cancer Treatment Centers of America' (CTCA) at Midwestern Regional Medical Center (Midwestern) was awarded a Five-Star Quality rating AaAaAeA} the highest possible score AaAaAeA} by the Centers for Medicare & Medi Services (CMS), as announced on December 21, 2017 by Medicare.gov on Hospital Compare.

The ratings, published by CMS and designed to help consumers compare hospitals, evaluated patient experiences at more than 4,000 hospitals nationwide. CTCA' at Midwestern was one of only nine percent of eligible hospitals in the United States to receive the overall Five-Star rating for the duration of December 2017 to July 2018. The national average is three out of five stars.

The hospital rating system, publicly launched in 2016 by CMS, assigns hospitals one to five stars. The overall summary rating is based on a cumulative score from 57 quality measures across seven different areas, including mortality, readmission, safety of care, patient experience using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, efficient use of medical imaging, and timeliness and effectiveness of care. CTCA at Midwestern performed above the national average in categories of safety of patient care (measuring infection prevention) and patient experiences (measuring items such as physician and nursing communication, pain management, cleanliness of hospitals and more).

"We are proud to be recognized by CMS for our high quality of care and patient satisfaction scores," said Scott Jones, President and CEO of CTCA at Midwestern. "Clinical outcomes, safety and patient satisfaction are all factors that people should consider when selecting a facility for cancer care."

"We place a strong emphasis on patient safety and satisfaction. Every single employee, from our physician and Magnet' Recognized nursing staff to our environmental services team, makes these areas a personal responsibility," added Alanna Poirier, Director of Quality and Risk Management at CTCA at Midwestern. …

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