PowerGen Leads the Way Forward; Energy Buyers to Access Services Via Internet

The Birmingham Post (England), December 2, 1998 | Go to article overview

PowerGen Leads the Way Forward; Energy Buyers to Access Services Via Internet


PowerGen, one of the world's leading independent electricity and gas businesses, set out it's vision of the way ahead for energy buyers during the company's conference at the International Convention Centre, Birmingham, yesterday.

The conference, held in conjunction with this year's Nemex, is a highlight of energy managers' calendars and attracted over a hundred customers interested to hear the latest developments in the deregulated electricity and gas markets.

The conference marks the conclusion of a year that has seen PowerGen reaching out to customers across the UK - and even in Europe - to find out what buyers want from an energy supplier, and to meet those needs with a continuous programme of new product a nd service developments.

During his keynote speech, PowerGen's Industrial and Commercial Sales Manager Nick Horler said the company would stand out from the competition by delivering unrivalled service and products to help energy buyers get the best deal.

"In both gas and electricity, we have to work hard to keep the product away from being an undifferentiated commodity, by ensuring that your purchase decision is based on something more than just price alone," he told customers.

"We have a specific product development process built around the five pillars of research, idea generation, product development, electronic communication and measurement. It was this process that created our products Profiler and Ergon."

He added that the company was dedicated to delivering the same high level of service and account management to gas customers that PowerGen had successfully been providing to electricity customers. The company would do this by "focusing on the basics in g as ... data quality, accurate invoicing and improved account management". The result would be a sales force of duauel account managers able to sell both gas and electricity in a way that would add value to customers' operations, supported by a range of p roducts such as Gas Profiler, energy management software developed by PowerGen.

According to PowerGen's research, customers want five key elements from an energy supplier: clear and accurate bills; flexible billing and payment; usage data and analysis; energy management services; and electronic communication - Internet and Electroni c Data Interchange (EDI). …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

PowerGen Leads the Way Forward; Energy Buyers to Access Services Via Internet
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Author Advanced search

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.