Employees Can Help Gallery Even after They Leave
Feedback, whether it's from customers or employees, can be a powerful tool for an art dealer to use in gallery operations. The employee exit interview has been around for some time, but is not often used by smaller art galleries. To have the greatest effect, many employment specialists recommend that an exit questionnaire and postage paid envelope be sent to employees who have left the gallery.
Ask the ex-employee for help, explaining that their comments could aid in making the gallery a better place to work and help former co-workers. Indicate that while the former employee can remain anonymous, if he or she would like to talk about his/her experiences and comments, ask him/her to include their name, phone number and the best time to call.
Dealers should consider seeking feedback in the following areas:
* The reasons the employee left the gallery.
* Did the job provide the employee with the potential for job or career development?
* Were the working conditions at the gallery satisfactory?
* Did the rate of pay adequately compensate the employee for his or her skills and was it competitive with similar area businesses? …