Human Resources Management Perspective at the Turn of the Century
Lipiec, Jacek, Public Personnel Management
The future of human resources management and the role of HR managers are presented in this paper. The paper presents the results of nine large reports that have been undertaken around the world. The market, demographic, social, and management changes taking place are addressed. Taking into account these trends, a precise role of HR managers in the future is outlined.
At the turn of the century, human resources managers will have to face new challenges. World economy and markets are different from those of a decade ago. As paradigms have changed, the characteristics affecting human resources management must be also revised. The focus on changes in human resources doesn't seem to be taken up frequently. Until the 90s, very little research on HRM was undertaken. The most important research from this decade is collected in Table 1 (next page; Bournois and Brooklyn, 1994; Losey, 1996).
Table 1. Important Reports on HR Perspective Author Research Zone William Johnston Workforce 2000 World Hudson Institute Smythe/Dorward/ Your Employees: Your Great Britain Lambert Edge in the 1990s KPMG Trends and Developments Europe in Human Resources Management Towers Perrin and A 21st Century of Southern World IBM California/Center for Effective Organizations Edward Lawler III University of Southern USA et al. California/Center for Effective Organizations D. Hambrick Korn Ferry International Western University of Columbia Europe Derr C.B. et al. IMD Report prepared for Europe the European Association of Personnel Managers Price Waterhouse Cranfield University Europe Cranfield Project Society for Human Emerging trends that will World Resource affect the future of human Management resource management Author Remarks William Johnston Based on economic data. Hudson Institute Smythe/Dorward/ 100 questionnaires, Lambert 100 interviews with managers. KPMG 425 questionnaires, 80 interviews with HR managers. Towers Perrin and 2,961 questionnaires: IBM 18% managers, 63% HR managers, 9% lecturers. Edward Lawler III 400 questionnaires from et al. HR managers. D. Hambrick 452 questionnaires from the largest com- panies of the world. Derr C.B. et al. 1,530 questionnaires, 36 interviews, HR managers and workers. Price Waterhouse 9,000 questionnaires, Cranfield Project 13 panels with HR managers. Society for Human Questionnaires. Resource Management
The research mentioned points out the trends that will continue in human resources management over the turn of the century. Let's take a closer look and analyze what's happening and what will affect the future of HRM.
Human Resources Trends
In a paper of Forster and Whipp (1995), we read about changing market paradigms that will affect HRM:
Business International Corporation, in a study of 25 companies from a number of countries, highlights clear changes in diversity management, recruitment and retention strategies, the development of new international management skills and the management of work/family conflicts in response to challenges of internationalization (p. 435).
Further analysis will be offered from different points of view, because complex changes happen. The analysis will concern the following changes:
* market changes
* demographic changes
* social changes
* management changes
We must remember that all changes concerning HRM must be consistent with its mission. …