Architects of a Fresh Era Create New World Online; INTERNET: Software Engineers Progressively Unleash Full Power of the World Wide Web

Western Mail (Cardiff, Wales), April 10, 2002 | Go to article overview

Architects of a Fresh Era Create New World Online; INTERNET: Software Engineers Progressively Unleash Full Power of the World Wide Web


WHETHER booking theatre tickets online, or transferring millions between bank accounts, people and businesses need to be sure they can trust the internet.

Misplacing large quantities of cash would be very disconcerting, but so too would turning up at the theatre for a big night out, only to be told there is no record of your web booking and the show is now sold out.

As we commit more business and personal activity to the net we demand and expect certainty that each transaction will go according to plan - instructions received and interpreted correctly and seen only by those who are authorised.

How do we achieve such certainty? The answer of course is in the software, the complex code which provides the structure within which infinite numbers of unique transactions can take place in cyberspace.

Creating such versatile but reliable codes, is the work of a largely unseen but highly skilled group of professionals whose endeavours are progressively unleashing the full power of the world wide web.

These are the software engineers - the architects of a new world in which virtually everyone will conduct some, or even most, of their affairs via the internet.

Wales has a growing stake in this work, and in the vanguard are 500 engineers employed by BT's Computing Partners division at Enterprise House in Cardiff.

Arguably one of the most highly qualified workforces under one roof in Welsh industry, these teams, which include some internationally recognised experts, work closely with firms from many sectors to create the software that translates e-trading ambitions into reality.

They provide the essential technical expertise to different branches of the vast BT organisation - including BT Ignite, BT Retail and BT Wholesale - who in turn provide internet solutions to business.

Dr Mark Unitt, head of e-commerce at Enterprise House, explained how the software skills built up through supporting BT's own operation are now being applied across the rest of industry.

"BT has had software engineers in Cardiff for 30 years serving its own needs, but over the past five years they have focused increasingly on external customers, " he said.

A team from Cardiff worked with the group treasury and wholesale division of Halifax Bank to create a state-of-the-art system enabling corporate investors to use the web to deposit large amounts in different currencies, for different periods at different interest rates in a fast-changing international market.

It ensures absolute security, is legally verifiable and gives the user flexibility of movement down to 20-second time segments. Since going live in June 2000 it has been used to transfer many billions of pounds.

One of its vital functions guarantees that the investor is looking at the very latest information in terms of interest rates and other changing factors.

This is crucial when dealing with such vast sums, where even a slight change in interest rates can mean tens of thousand of pounds gained or lost.

"We took something inherently labour intensive, with many security issues, and created a very slick automated transactional system for very large deposits, " said Dr Unitt.

The team's experience of handling such large projects "end to end" gives them a key competitive edge, he said.

On the consumer side, the Computing Partners operation in Cardiff has supported a major retailer to deliver online shopping and, more recently, has helped Odeon Cinemas to develop a system enabling people to book tickets - and even choose their seats - online, via PCs, interactive TV or Wap mobile phones.

This gives Odeon a whole new relationship with its customers, gathering data on their film preferences and viewing patterns, and giving them information about forthcoming productions. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Architects of a Fresh Era Create New World Online; INTERNET: Software Engineers Progressively Unleash Full Power of the World Wide Web
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Author Advanced search

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.