People in Business; in Association with StrataMatrix Wales' Foremost Bilingual Communications Agency
Reorganisation at the top completedTHE Celtic Manor Resort in Newport has completed a senior management reorganisation with the appointment of Matthew Stephens as vice-president for operations.
The 1,400-acre convention and leisure resort, which has been chosen to host the 2010 Ryder Cup matches, now has a fourstrong senior team headed by Dylan Matthews, son of Sir Terry Matthews, who became chief executive earlier this year.
Roger Moore, appointed as finance director in April, has been given a broader role as vice-president, finance and support.
Michael Duffy continues as director of sales and marketing, a post he has held since shortly after the opening of Celtic Manor's new hotel and convention centre in 1999.
Mr Stephens's brief covers all the major revenue-generating customer services, which include golf, leisure, conference and banqueting, food and beverages and the hotel itself.
He said, ``My aim is to build on the achievements of the past few years by placing an even greater emphasis on the customer.
``We will use training as a tool not only to develop team mem-bers individually but to raise service levels and set new standards.
``Our objective is to be a centre of excellence in every respect, from the world-class quality of the facilities to the personal attention we give to our guests, members and visitors.''
Mr Stephens is 30 and was born and educated in Australia, gaining a diploma in hotel management from the Blue Mountains International Hotel Management School in New South Wales.
From 1993 to 2001 he worked for the Rydges Hotel Group. He joined Celtic Manor's executive team in June last year, taking responsibility for IT and management information services.
Added value MARK BARRY has joined the Welsh Development Agency to strengthen its technology and innovation team.
Cardiff-born Mr Barry, who has returned to Wales after several years in London and overseas, will be a crucial part of the WDA's increased effort to assist Welsh companies to move up the value chain by investing more in research, development and innovation.
In particular Mr Barry, 39, a married father of two who lives in Cardiff, will manage the establishment of a Technology Commercialisation Centre which will ensure that Wales harnesses and commercialises global leading-edge technologies.
Before joining the agency Mr Barry, who graduated from the University of Manchester with a BSc joint honours degree in physics and the analysis of science and technology, spent five years with one of the consulting industry's most respected organisations, the PA Consulting Group. While at PA he travelled widely in the UK, Europe and the United States, working for large multinational clients such as BP, Orange and the London Clearing House.
Spreading expertise VENTUREWALES, the business support and advice organisation in South and North Wales, is spreading its expertise to the Torfaen, Newport and Monmouthshire areas.
The growth of the organisation follows the awarding of a major contract by the Welsh Development Agency to VentureWales to provide business start-up advice in South-East Wales.
The new VentureWales team covering these areas will be based at Llantarnam Park, Cwmbran, and comprises two business advisers and one business information officer. …