The `No Collar' Work Force as Traditional Jobs Disappear and Markets Shift, Workers Need Access to Regular Retraining and One-Stop Career Centers to Keep Them Employable

By Lawrence Perlman. Lawrence Perlman is chairman and chief executive officer of the Ceridian Corporation . He is also chairman of the Business Roundtable's Working Group on Workforce Training and Development. | The Christian Science Monitor, December 2, 1994 | Go to article overview

The `No Collar' Work Force as Traditional Jobs Disappear and Markets Shift, Workers Need Access to Regular Retraining and One-Stop Career Centers to Keep Them Employable


Lawrence Perlman. Lawrence Perlman is chairman and chief executive officer of the Ceridian Corporation . He is also chairman of the Business Roundtable's Working Group on Workforce Training and Development., The Christian Science Monitor


WHEN you ask children what they want to be when they grow up, they don't say, "I want a boring job where the only thing I look forward to is Friday."

The continued success of American society and the free-market system depends on all of its people having access to meaningful, productive, and rewarding work. But for many people, being willing and able to work is not enough to get or keep a job.

Technology shifts, defense conversion, corporate downsizing to improve productivity, and foreign competition are dislocating millions of workers. These people haven't been laid off; their jobs are gone. And while new jobs are being created, they are for a very different kind of worker.

These structural changes demand a new system of job training for the unemployed or those threatened with loss of their jobs. The Reemployment Act of 1994, now pending before Congress, calls for a shift from an unemployment system to a reemployment system. Dislocated workers must acquire skills that can transfer to other jobs as the market dictates.

Unfortunately, many dislocated workers (as well as new entrants) are not adequately prepared for the jobs being created by information technology. For them, the lack of necessary skills is often a ticket to poverty. Many others are barred by lack of education, lack of hope, and lack of access to these new jobs and this new world of work - a world that needs their perspectives and their energy.

The Reemployment Act should erase some of these barriers. It proposes consolidation and replacement of six existing programs, each designed to address different causes of worker dislocation. We need to go further. We must create "one-stop" career centers for all federal job training programs - centers where dislocated workers can receive counseling, assessment, job search assistance, labor market information, and other basic transition services. Like any well-run business, these programs should be required to meet acceptable performance standards.

But legislation is only a partial solution. Businesses must take the lead in eliminating other barriers in a work force rapidly evolving away from the traditional blue- or white-collar categories. The new "no collar" jobs being created demand skills in technology and decisionmaking, plus personal insight.

For American business to remain competitive, we must give workers access to continual retraining. There must be access to employment by an increasingly diverse talent pool, and access by workers to power over the work they do, which means a new approach to management as well. …

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