Clinton-Based Water Company Offers Consumers Incentive to Reduce Consumption

By Turmelle, Luther | New Haven Register (New Haven, CT), December 4, 2015 | Go to article overview

Clinton-Based Water Company Offers Consumers Incentive to Reduce Consumption


Turmelle, Luther, New Haven Register (New Haven, CT)


FARMINGTON » The Connecticut Water Co. is launching a pilot program that will offer an incentive for customers who participate if they reduce their consumption of by 10 percent over last year.

Customers that achieve that goal will receive a one-time $30 bill credit, said Eric Thornburg, president and chief executive officer of the Clinton-based utility. The savings from using less water, combined with the bill credit, will reduce the total water bills of utility's customers that participate by about 15 percent, Thornburg said.

The typical Connecticut Water customers pays about $630 a year for service, according to Dan Meaney, a company spokesman. The announcement of the pilot program was made at Connecticut Water's Farmington Work Center on Executive Drive.

Thornburg said the pilot program is limited to the first 10,000 customers that sign up before Jan. 1, 2016. The program will cost the company $300,000, he said.

"We think that's a modest price to pay for the amount of water that will be saved and the additional expenses that will be avoided by not having to drill new wells or expand our existing reservoirs," Thornburg said. About 60 percent of the more than 200 sources from which the utility gets its water are wells, he said.

If 10,000 Connecticut Water customers sign up for the program and reduce their consumption by about 17 gallons per day, the amount of water saved would be about 60 million gallons, Thornburg said. That's equivalent to 12,000 water tanker trucks, holding 5,000 gallons each, or enough of them to stretch from Farmington to just outside Boston, he said.

When Connecticut Water replaces aging water pipes in its distribution network, there is a mechanism known as the Water Infrastructure and Conservation Adjustment that allows the company to recover the full cost of that work, Thornburg said. …

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