OCLC ILLiad

By You, Tao; Lynch, Frances et al. | Journal of the Medical Library Association, April 2008 | Go to article overview

OCLC ILLiad


You, Tao, Lynch, Frances, McCollum, Dan, Journal of the Medical Library Association


OCLC ILLiad. Atlas Systems, 244 Clearfield Avenue, Suite 407, Virginia Beach, VA 23462; 757.467 .7872; fax, 757.467.7875; http://www.oclc.org/illiad/; http://www.atlas-sys.com; price: $2,317-$5,793, annually for (DCLC members plus one-time onsite training fee; client software requirements: Microsoft Windows 2000 or XP Professional, Microsoft Word 2000/XP/2003, and Internet Explorer 4.0 or higher; full system requirements at http://www.atlas-sys.com/documentation/illiad/webhelp/ILLiad_Admin_Guide/Installation/Pre-Installation/pre-installation.htm.

ILLiad, the interlibrary loan management software marketed by the Online Computer Library Center (OCLC), was first reviewed in this journal in July 2003 [1]. Basic information about the program and its development in that review is still valid. This new review deals with aspects of the program that were not covered by the earlier review or that have changed considerably since then.

Atlas Systems is the authorized service, training, and development division of OCLC ILLiad. It actively updates the ILLiad software with significant improvements every one to two years. The version used for this review is 7.2, issued in January 2007. Atlas plans to release version 7.3 in January of 2008 and hopes to have version 8.0 available by the end of 2008.

Reporting features

A major feature of ILLiad that was not previously reviewed is the reporting function. As soon as ILLiad is set up and data are collected, versatile reports (described more fully below) are available. These built-in web-based reports provide a variety of statistical data. Interlibrary loan (ILL) staff can also create groups in the client to get more detailed and tailored information for existing reports, and most reports are accompanied with graphic charts to visually present data distribution or trends. Advanced users can query the ILLiad database through Microsoft Access to produce even more specific or highly customized reports.

With each system upgrade, more report options have been added and report queries have been tested, modified, and updated based on user feedback. Currently, the system generates reports from the borrowing, lending, and document delivery modules in ILLiad, as well as miscellaneous administrative reports, such as monthly billing. The customizable reports that the Eskind Biomedical Library (EBL) frequently uses are fill rate statistics, requests finished and cancelled, libraries EBL loaned to and borrowed from, copyright statistics, filled and unfilled requests, and journals filled most frequently. ILLiad also provides a direct linkage to the Copyright Clearance Center, automating the tracking of journal usage and copyright compliance.

Hosting options

ILLiad's flexibility makes it adaptable for a variety of environments. First, the system can be hosted either by the implementing library or Atlas Systems. Hosting ILLiad at the library requires staff who understand network connectivity and security issues and are familiar with Microsoft SQL server, Windows Server, and Internet Information Service (US) setup. Small libraries with less technical support can choose to utilize the hosting service, at an additional cost, with Atlas bearing responsibility for the web administration. The system can be used by just one site or shared among branch libraries. With a centralized implementation, the system allows multiple pick-up locations, using a streamlined application interface at each pick-up point for tracking items.

Web interface

The flexibility of ILLiad is also demonstrated by its web interfaces. The latest version utilizes a cascading style sheet (CSS) template for its web interface, giving end users more control over the web page presentation. In addition to the web interface, all communication emails and labels are customizable. …

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