Predicting Organizational Citizenship Behavior from the Functional Analysis and Role Identity Perspectives: Further Evidence in Spanish Employees

By Dávila, Ma Celeste; Finkelstein, Marcia A. | The Spanish Journal of Psychology, January 1, 2010 | Go to article overview

Predicting Organizational Citizenship Behavior from the Functional Analysis and Role Identity Perspectives: Further Evidence in Spanish Employees


Dávila, Ma Celeste, Finkelstein, Marcia A., The Spanish Journal of Psychology


Organizational citizenship behavior (OCB) is a prosocial activity with similarities to volunteerism. The purpose of this work is to contribute new evidence about the relevance to OCB of two models of sustained volunteerism, functional analysis and role identity theory. A total of 983 Spanish employees at 49 organizations completed surveys measuring amount of OCB, motives for engaging in citizenship behavior, and the degree to which respondents developed an organizational citizen role identity. The results showed that both motives and role identity were significant predictors of OCB, with motive partially mediating the role identity-OCB relationship. The findings suggest that similar mechanisms are involved in sustaining volunteerism and OCB.

Keywords: prosocial behavior, role identity, motives, organizational citizenship behavior.

El comportamiento ciudadano organizacional es una conducta prosocial que presenta algunas similitudes con el voluntariado. El objetivo del presente estudio es aportar nueva evidencia empírica sobre la importancia del enfoque funcional y el modelo de la identidad de rol, dos modelos del voluntariado sostenido, para explicar este tipo de comportamiento. Un total de 983 trabajadores españoles cumplimentaron un cuestionario que evaluaba la frecuencia de estos comportamientos, los motivos para ponerlos en práctica y el grado en el que habían desarrollado una identidad de ciudadano organizacional. Los resultados hallados muestran que tanto los motivos como la identidad de rol son predictores significativos del comportamiento ciudadano organizacional, y que los motivos ejercen una mediación parcial de la relación existente entre la identidad de rol y este tipo de comportamiento. Estos hallazgos sugieren que mecanismos similares permiten explicar el voluntariado sostenido y el comportamiento ciudadano organizacional.

Palabras clave: conducta prosocial, identidad de rol, motivos, comportamiento ciudadano organizacional.

Organizational citizenship behavior (OCB) refers to employee activities that exceed the formal requirements and contribute to effective functioning of the organization (Finkelstein & Penner, 2004, Finkelstein, 2006). The study of OCB dates back several decades. Katz (1964) emphasized that helpful and cooperatives behaviors beyond formal role prescriptions are important for organizational functioning. Since the 1980s, with the introduction of the term OCB by Organ and colleagues (Bateman & Organ, 1983; Smith, Organ & Near, 1983), interest in this type of activity has increased. However, a variety of labels have been used to describe behaviors that in general fit the definition of OCB. For example, Banard (1938) discussed the informal organization and the importance of the cooperation between its members to benefit to the organization.

Citizenship performance is a concept with many fundamental points in common with the concept of OCB. Borman, Penner, Allen and Motowidlo (2001) argued that citizenship performance contributes to organizational effectiveness because it helps create the psychological, social and organizational context necessary to carry out the formal responsibilities of the job. The organization's social machinery is lubricated, increasing effectiveness and reducing friction among employees. Despite their importance, citizenship behaviors cannot be explained by the same processes that underlie the formal requirements of the job. There is no formal system of incentives to control and reinforce the behaviors; they can be subtle and difficult to measure and can even help others to the detriment of one's own performance (Smith et al., 1983).

References to contextual performance or prosocial organizational behavior (Borman & Motowidlo, 1993; 1997; Brief & Motowidlo, 1986; LePine, Erez & Johnson, 2002) emphasized the voluntary nature of these activities and distinguished them from task performance, the tasks that are assigned to carry out the job (Finkelstein & Penner, 2004, Finkelstein, 2006). …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Predicting Organizational Citizenship Behavior from the Functional Analysis and Role Identity Perspectives: Further Evidence in Spanish Employees
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.