The Center for Hearing and Speech: Bilingual Support Services through Videoconferencing Technology

By Douglas, Michael | The Volta Review, Winter 2012 | Go to article overview

The Center for Hearing and Speech: Bilingual Support Services through Videoconferencing Technology


Douglas, Michael, The Volta Review


Many listening and spoken language specialists find themselves serving increasing numbers of children with hearing loss who come from families whose primary language is not English. This manuscript describes a variety of methods that can meet the needs of this ever-growing population by highlighting the dual-language support program at the Center for Hearing and Speech in Houston, Texas. The center uses videoconferencing technology and indirect methods of service delivery through remote consultations to serve this unique population.

Introduction

In Texas, there are three centers that focus exclusively on providing listening and spoken language services for children who are deaf and hard of hearing. The Center for Hearing and Speech (CHS) in Houston is the only private resource that teaches children with mild to profound hearing loss to acquire listening, speaking, and literacy skills. To accomplish this, CHS has a fullservice pediatric audiology clinic, a speech-language pathology clinic, an auditory-oral preschool, and a family support services department. With the aid of advanced hearing technology, for more than 60 years trained practitioners at CHS have worked to develop listening and spoken language skills in thousands of children who are deaf or hard of hearing.

Seven years ago, a bilingual support program began at CHS due to a steady increase in the number of families of Hispanic origin who wanted to experience the same benefits of early intervention as their English-speaking counterparts. This was made possible by hiring appropriate bilingual staff and creating written resources in Spanish. Today, about 130 children attend the speechlanguage pathology clinic each week and 50% of them come from families who speak a language other than English.

Texas is a large state with multiple rural areas. Consequently, many children with hearing loss do not have access to specialized therapy services due to the lack of qualified professionals in their community. Advances in interactive video technology have made the use of telepractice a viable solution to connect children who are deaf or hard of hearing with qualified professionals. These professionals can conduct live, interactive therapy sessions irrespective of the location of the family and using the language spoken in the home.

Telepractice has been recognized as an appropriate model of service delivery for the profession of speech-language pathology (American Speech-LanguageHearing Association [ASHA], 2010). Telepractice is the application of telecommunications technology to deliver professional services at a distance by linking clinician to client or clinician to clinician for assessment, intervention, and/or consultation (ASHA, 2010). Using telepractice to provide speech and language services maintains all existing responsibilities of delivery that adhere to the policies and professional practices of ASHA. Telepractice procedures must also adhere to state and federal laws (ASHA, 2010).

Remote support for linguistically diverse families began at CHS in 2009. The bilingual speech telepractice program at CHS uses real-time, two-way interactive videoconferencing equipment and software to deliver speech therapy services from a distance. The speech-language pathologist is virtually present at the receiving end where the family lives, but provides therapy from a different location using computer technology. Physical distance separates the practitioner and family, but video connects them.

This article describes CHS's solution for an ever-growing population of children with hearing loss in Texas who live in homes where the primary language is not English and who live in areas removed from professionals qualified to provide listening and spoken language services. To help the reader understand the CHS approach to providing bilingual telepractice services, a description of the bilingual support program, a discussion on the use of vidéoconférence technology, and indirect methods of service delivery (i. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited article

The Center for Hearing and Speech: Bilingual Support Services through Videoconferencing Technology
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this article
  • Highlights & Notes
  • Citations
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.