Stress and Performance in Health Care Project Teams

PM Network, December 2012 | Go to article overview

Stress and Performance in Health Care Project Teams


François Chiocchio, PhD, CHRP, PMP; Paule Lebel, MD, MSc, CRMCC; Pierre-Yves Therriault, PhD, OT(C), CCCPE; Andrée Boucher, MD, FRCPC; Carolyn Hass, MSc, PhD (candidate); François-Xavier Rabbat, PhD (candidate); Jean-François Bouchard Stress and Performance in Health Care Project Teams Project Management Institute, 2012, ISBN 9781935589648, paperback, approx. 225 pages, $23.95 Member, $29.95 Nonmember

Today's medical profession sails on a sea of change. Matters of complexity, patient safety and organizational sustainability challenge the industry and combine to confound resolution efforts. Stress and Performance in Health Care Project Teams is a report of research that examines the issue with a view toward improved performance.

The standout difference between this book and others lies in what it is not. It is not a long scientific treatise describing investigation and analysis that would fit well in the halls of academe. It is a report of action-research intended to transfer gained knowledge to potential users in the trenches. A typical research report will leave readers better informed. This actionresearch report will leave readers better able to do their jobs - and able to do their jobs better over time.

The relevance and importance of this effort is summarized in an early statement by the authors. "In our experience, healthcare workers involved in radical change endeavors, although correct in their analysis of the need for change, are ill-equipped to plow through the challenges of a project."

The book begins by describing a series of paradoxes that define the problem. It describes how typical responses do not fully succeed and take a toll on healthcare workers in higher psychological distress and lower psychological well-being. …

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