A Comparative Review of Information Technology Project Management in Private and Public Sector Organizations

By Obeidat, Muhammad; North, Max M. | International Management Review, January 1, 2014 | Go to article overview

A Comparative Review of Information Technology Project Management in Private and Public Sector Organizations


Obeidat, Muhammad, North, Max M., International Management Review


[Abstract]

Both private and public sector organizations tend to recognize the prominence of information technology within project management techniques and practices. The primary objective of this paper is to present a comparative review of information technology within project management in private and public sectors. Moreover, this research provides an extensive review of related topics such as the evolution of information technology, factors contributing to project abandonment, and the tools and techniques of management that effect project success. In conclusion, the authors present a variety of practical and effective guidelines and recommend approaches for the successful deployment of information technology within project management for both private and public sectors.

[Keywords] information technology; project management; private and public sector organizations

Introduction

The use of Information Technology (IT) has augmented the field of Project Management (PM) by providing a significant set of tools and techniques to even accelerate the efficiency and effectiveness of projects within private and public sector organizations. Furthermore, as IT becomes increasingly more prominent globally and across all types of organizations, it becomes critically more important to comprehend a variety of managerial techniques and "best business practices" to ultimately contribute to the success of operational practices (Rosacker & Rosacker, 2010).

A basic survey shows topics of Information Technology related to Project Management covering a significant volume of Project Management literature (Urli & Urli, 2000, Kloppenborg & Opfer, 2002; Rivard & Dupre, 2009; Peslk, 2012). Of significant importance is a review by Urli and Urli analyzing over 3,500 articles published under the auspices of project management studies, revealing that 63% of these articles reported on information systems projects, while 24% dealt with research and development (R&D) projects, and just 13% were aimed specifically at construction projects. Furthermore Kloppenborg and Opfer, after 40 years of research on project management, observed that information systems have been one of the central areas of project management. Generally, a significant portion of the project management deals with management of information systems from industrial to government sectors, but particularly within the software industry. Rivard and Dupre conducted an extensive search of articles published for decades in Information Systems Project Management. Furthermore, researchers reported ten topics encompassing IT project management, including Integration, Scope, Time, Cost, Quality, Human Resource, Communications, Risk and Procurement.

Numerous similar empirical research reviews have been conducted in the separate fields of information technology, project management, and private and public sector organization management; however, there has not been a cohesive, comprehensive and comparative review that considers all these interrelated fields. Consequently, the primary goal of this paper is to present a comparative review of Information Technology within Project Management in private and public sector organizations.

The authors briefly provide and utilize the following working terminologies within this paper: (i) Project Management - "Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements." (Project Management Institute, 2008, P.6); and (ii) Best Business Practices - The concept of "best business practices" according to (Rosacker and Rosacker, 2010) "encompasses the application of proven methods and techniques to address business situations in a directed manner, thereby enhancing the opportunity of success."

Evolution of IT in Organizations

Briefly exploring the evolution of IT resources will be helpful in understanding IT project management practices in private and public sector organizations. …

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