A Critical Review of Employee Selection Methods in Eldoret Municipal Council, Kenya

By Kipchumba, Tarus Benjamin; Yano, Kuto Luka | Journal of Emerging Trends in Economics and Management Sciences, June 2014 | Go to article overview

A Critical Review of Employee Selection Methods in Eldoret Municipal Council, Kenya


Kipchumba, Tarus Benjamin, Yano, Kuto Luka, Journal of Emerging Trends in Economics and Management Sciences


Abstract

Given the complex nature and competitive environment under which they operate, the way forward for organizations is to have an efficient workforce. This paper is based on a study that investigated the employee selection methods and their implication on productivity. The paper focuses on the main selection methods applied by EMC. The study targeted 7 heads of departments and 83 employees. Stratified sampling technique was used in arriving at the strata on the basis of departments for employees and heads of department. Among employees, purposive sampling technique was applied alongside random sampling. Data collected was analyzed using both quantitative and qualitative methods. Data obtained from the questionnaires was coded, analyzed and presented using descriptive statistics. It emerged that EMC used various selection methods depending on the job type but interviews were the most used. Discriminative tools were also in use; applications were sorted into suitable and unsuitable candidates by considering certain factors involving the job; those who did the selection were personnel trained in different fields. The persons selected for certain jobs were competent enough and thus the productivity level reflected their ability. It is recommended that EMC should be more efficient, cost effective, in line with best practices, extending to all aspects of the procurement processes, when choosing selection processes; advertise the vacancy and select appropriate assessment mechanisms to be used when interviews fail to deliver the required personnel, and ensure that the selection process is undertaken by experts to guarantee the right choice. The study is significant in that it provides useful knowledge through which organizations can choose quality employees to meet their desired objectives

Keywords: employee selection, human resource management, productivity, graphology, Eldoret municipality

INTRODUCTION

In this era of economic liberalization and globalization, a company is exposed to both domestic and foreign competition. In order to survive and grow against competition, it is necessary that a company creates and sustains its competitive advantage in terms of product quality, brand equity, customer service among others. Human resource management is therefore an indispensable tool in the hands of organizations for gaining competitive advantage and thus selection processes is often strenuous, time consuming and expensive, but equally frustrating from the point of view of the employee and the organization.

Selection methods used in employing personnel shall determine the survival of that organization. Poor selection methods result in low or no productivity thus it is recommended that the right methods should be applied in order to employ the right person at the right place for the right position so that organizational objectives, mission and vision statements are achieved. McCarthy et al. (2002), commenting on selection board(s), state that selection boards tend to favour the confident and articulate candidate but, in doing so, may miss the underlying weaknesses of a superficially impressive individual. They can also understand the qualities of those who happen to be less effective in front of formidable board, although they would be fully competent in the less formal or less artificial situations that would face them in the job. Selection methods measure the applicants' qualification for the job and a wrong method achieves high turnover, extensive time required for training and development, poor performance, unequal employment opportunities. If the wrong person is placed in the wrong job, it leads to poor morale or lack of motivation and thus poor productivity. The implication of poor selection decisions is catastrophic for the business as a whole.

Ebert (2000) argues that the success of an organization depends on the kind of staff employed and that creativity and innovation is a cornerstone of each organization. …

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