Training and Development Practices at National Highway Authority in Pakistan Is Myth or Reality

By Pasha, Yasir Jamal; Nafees, Qanita Imtiaz | International Review of Management and Business Research, September 2015 | Go to article overview

Training and Development Practices at National Highway Authority in Pakistan Is Myth or Reality


Pasha, Yasir Jamal, Nafees, Qanita Imtiaz, International Review of Management and Business Research


Introduction

The National Highway Authority is responsible for building and maintaining highways and motorways in Pakistan. The objective of the NHA is to plan, promote and organize programmes for construction, development, operation, repairs & maintenance of National Highways, Motorways & strategic roads (Sarkis, Gonzalez-Torre & Adenso-Diaz, 2010).

History of the Organization

In 1978, the Government of Pakistan (GoP) decided to federalise five important inter-provincial roads named, 'National Highways' and created the National Highway Board for monitoring the development and maintenance of these federalized roads by provincial Highway Departments. The National Highway Authority (NHA) was established in 1991, through an Act of the Pakistani Parliament, for planning, development, operation, repair, and maintenance of National Highways and Strategic Roads specially entrusted to NHA by the Federal Government or by a Provincial Government or other authority concerned. The total length of federalized roads under the NHA now stands at 8,780 km, account for 3% of the entire road network and 75% of the commercial road traffic in the country (Chatzoglou, Sarigiannidis, Vraimaki & Diamantidis, 2009).

Pakistan National Highway Authority

Pakistan National Highway Authority engages in the planning, development, operation, repair, and maintenance of national highways and strategic roads. Its activities include construction, maintenance, improvement, and operation of national highways and motorway network of Pakistan. The company is headquartered in Islamabad, Pakistan with regional offices in Lahore, Multan, Karachi, Peshawar, Quetta, and Abbottabad.

This paper explores the training and development of the personnel owned by the Pakistan National Highway Authority and questions the HRM practices followed by the organization in this respect (Blume, Ford, Baldwin & Huang, 2010).

Research Objectives

The main aim that this paper concentrates on is the HRM practices of the Pakistan NHA pertaining to the training and development of its employees and its positive effects on the internal and external processes of the organization.

This paper will focus on the objectives:

* To determine whether the Pakistan NHA has sufficient procedures for the training and development of the employees

* To identify the steps taken by the Pakistan NHA for the training and development of its employees

* To determine how and to what extent is that training beneficial for the employees and the organization

* To evaluate the effects of the training and development efforts of the employee on the projects undertaken by the Pakistan NHA

* To make appropriate recommendations in respect of increasing the training and development efforts of the Pakistan NHA.

Research Questions

This paper will determine answers to the following questions:

* Does the Pakistan NHA have sufficient procedures for the training and development of the employees?

* What are the steps taken by the Pakistan NHA for the training and development of its employees?

* How and to what extent is that training beneficial for the employees and the organization?

* What are the effects of the training and development efforts of the employee on the projects undertaken by the Pakistan NHA?

* What are the recommendations for the increasing the training and development efforts of the Pakistan NHA?

Significance of the Study

The significance of this study within the context of Pakistan is the development of the employees that work with the Pakistan NHA and as a consequence the internal and external processes that they have to deal with. The employees can have many benefits if they are properly trained by the organization. The employees feel more loyal towards their organization and their own career grows. The organization sustains many benefits as well such as that the employees' productivity increases, the existing employees feel motivated to do better and the cost of the business is saved in terms of recruitment and selection of new employees (Avolio, Avey & Quisenberry, 2010). …

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