Book Review: Business Etiquette

By Thies, Kurt | Information Management, October 1999 | Go to article overview

Book Review: Business Etiquette


Thies, Kurt, Information Management


TITLE: Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy

ISBN: 1-56414-322-8

PUBLISHER: Career Press

PUBLICATION DATE: 1998

LENGTH: 181 pages

PRICE: $18 members/

$22 non-members

SOURCE: ARMA International Bookstore, http:/www.arma.org or 888-298-9202.

The modern workplace is transforming rapidly with the ever-increasing pace of technology. Every day, in addition to the traditional rules of conduct, we face uncharted areas of decorum. Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy provides up-to-date information on modern business behavior.

Ann Marie Sabath, a prolific business protocol columnist, has put together this insightful handbook compiling a broad array of business tips for the modern workplace. This book takes a fresh look at business etiquette, covering such topics as handshakes, e-mail courtesy, how to dress on casual day, getting co-workers to respect the privacy of your cubicle, and handing out your business card in other countries. Business etiquette is the office equivalent of knowing which fork to use at dinner.

Business Etiquette packs much useful information into each topic, all of which is delivered through short, well-organized examples. Sabath presents quick paragraphs with straight advice on specific topics and then moves on. For example, in Tip # 11, "Skip the cheap accessories," she advises, "When dressed professionally, avoid carrying a plastic pen, just as you would avoid wearing a Power Rangers watch with a plastic band."

Sabath avoids the pitfall of many business writers who feel compelled to fill the page even though their point has already been made. This makes the book easy to digest and useful as start-and-stop reading.

Business Etiquette is not meant to be exhaustive, and at less than 200 large-print pages, does not fit into the reference category. It is a helpful primer on topics such as:

Opening Moves: Making Initial Encounters Work

Business Dress 101: Handling Attire Problems in the Workplace

Correspondence: Putting It Down in Black and White

Sound Advice: Making the Right Phone Impression

Cubicle Protocol and Time Management: Functioning Well in the Office

Meetings: Getting It All Together

VIPs: Dealing With Key Decision-Makers

Unfamiliar Settings: Handling Social Situations

Off the Beaten Path: Coping with Challenges

In addition to supplying answers to common questions, Business Etiquette contains an appendix on international etiquette, for which each chapter has a series of wideranging tips. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited article

Book Review: Business Etiquette
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this article
  • Highlights & Notes
  • Citations
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.