Performance-Evaluation System-Adverse Age Impact

By Murphy, Betty Southard; Barlow, Wayne E. et al. | Personnel Journal, February 1993 | Go to article overview

Performance-Evaluation System-Adverse Age Impact


Murphy, Betty Southard, Barlow, Wayne E., Hatch, D. Diane, Personnel Journal


Reversing a federal district court's decision, the U.S. court of Appeals for the Seventh Circuit has held that a computerized job-evaluation system that resulted in the discharge of a disproportionate number of older workers may constitute unlawful discrimination in violation of the Age Discrimination in Employment Act. Because of the adverse impact, the terminated employees are entitled to a trial on that claim.

In 1984, Transco Services implemented the "Measured Day work Program" at an A&P warehouse it managed in Milwaukee, Wisconsin. The system was designed to measure and evaluate the performance of full-time order selectors who retrieved and loaded goods and completed paperwork relating to the order requests.

The system analyzed each incoming order and predicted the number of minutes needed to complete it. The system included variables to assess the size and weight of the goods, the location in the warehouse, the distance from the loading platform and the degree of difficulty n retrieving a particular item.

In addition, the program allowed a certain number of minutes for rest breaks. In an eight-hour workday, an employee was expected to perform 407 minutes of work and received 73 minutes of break time. Employees were expected to maintain a ration of standard-to-actual time of 1:1, or 100%. Any selector who fell within the lowest 20% of employees working that week was subject to progressive discipline leading to discharge.

Transco terminated John W. Fischer at the age of 45, in March 1985. In April 1985, Transco also fired 42-year-old Richard Kirchhoff. Both employees claimed that at least three of the disciplinary warnings they received were improper and that they should not have been terminated.

Transco dropped the program on August 3, 1985, after 48 weeks. Out of 1,182 weekly measurements taken, only 20 measurements were at or above the 100% level. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Performance-Evaluation System-Adverse Age Impact
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Author Advanced search

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.