Methodology: About the Top Workplaces Survey

By Claffey, Doug | Pittsburgh Post-Gazette (Pittsburgh, PA), August 20, 2017 | Go to article overview

Methodology: About the Top Workplaces Survey


Claffey, Doug, Pittsburgh Post-Gazette (Pittsburgh, PA)


Strong senior leaders set the tone for high-performing companies. But when it comes to judging whether an organization is a terrific place to work, there's only one audience that matters: the employees.

For the seventh year, the Post-Gazette partnered with Philadelphia-based WorkplaceDynamics, a research and consulting firm, to determine the Pittsburgh area's Top Workplaces through employee surveys.

Starting in January, the Post-Gazette ran articles and advertisements encouraging people to nominate companies as Top Workplaces. WorkplaceDynamics invited those companies and other organizations in the region - 1,055 companies in all this year - to take the employee survey. Any organization was welcome, as long as it had at least 50 employees in the greater Pittsburgh area. Organizations could be public, private, nonprofit or governmental.

WorkplaceDynamics surveyed 141 organizations that agreed to participate. Those surveyed firms employ 31,203 people in the Pittsburgh area. Of those employees who received questionnaires, 21,331 responded, either on paper or online. This year, 90 Pittsburgh-area employers scored high enough to earn Top Workplaces honors.

The employee survey seeks responses from 24 statements covering seven areas, including organizational health factors that measure how well employees are working together toward a common cause:

* Alignment: where the company is headed, its values, cooperation

* Effectiveness: doing things well, sharing different viewpoints, encouraging new ideas

* Connection: employees feel appreciated, their work is meaningful

* My Manager: cares about concerns, helps learn and grow

In addition, the survey asks employees about other factors:

* Employee Engagement: loyalty, motivation, and referral

* Leader: confidence in company leadership

* The Basics: pay, benefits, flexibility

Statements relating to "Connection" and "Alignment" were among the most important to employees, while statements about pay and benefits rated among the least important. …

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