Decreasing Productivity in Singapore

Management Services, Autumn 2017 | Go to article overview

Decreasing Productivity in Singapore


Office workers in Singapore are the least productive among 11 countries polled by enterprise software firm Unit4. The study found that Singapore workers spend only 60% of their time on their main work duties, compared with a poll average of 72%.

Roughly 380 hours a year are spent on completing administrative or repetitive tasks. This is equivalent to 47.5 work days or two months of the working year.

According to Unit4, this loss of productivity is costing the Singapore service industry more than S$36.5 billion annually.

The survey supports other studies that show labour productivity in Singapore is decreasing, due to significant challenges from structural transformation and ageing demographics.

Singapore office workers said the specific daily administrative tasks that prevent them from focusing on their primary duties include manually collating and entering data, tracking their project status and handling invoices, as well as submitting their expenses and planning travel. …

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