Safe Practice Strategies
The Safe Practice Strategies involve paying attention to office policies and procedures, patient needs, and doctor and staff attitudes and behaviors. By so doing, we can learn what action steps are needed to safeguard our patients, our practice and ourselves.*
There are three major categories of Safe Practice Strategies: office-centered interventions, patient-centered interventions, and doctor-centered interventions. These interventions not only provide safety, but also facilitate the creation and maintenance of a successful practice. As Franklin D. Roosevelt put it, "If you treat people right they will treat you right--ninety percent of the time." When patients feel are treated with care and respect, they notice--and send others.
The information that follows is only a beginning, however. No cookbook approach, however extensive, will contain the remedy for every situation that may arise in actual practice. As you make discoveries in your practice, please share them with us; your electronic visits are welcome on the Internet, at the World Wide Web site www.safecare.org. Adapting the way in which we care for patients, so that we become able to provide appropriate care to anyone who comes to us, requires a deeper assessment of ourselves, a dedication to learning, and a sensitivity to patient needs.
These are environmental interventions; that is, they involve taking stock of the environment within the office. Office-centered interventions can be____________________
-- Angelica Redleaf, D.C.