The Distribution of Authority in Formal Organizations

By Gene W. Dalton; Louis B. Barnes et al. | Go to book overview

CHAPTER V
Change in Organizations

THE PRECEDING chapter examined the results of an effort to introduce change in an operating organization. This chapter will consider some of the factors determining success or failure in such an effort. The initiation of change in organizations is essentially an episode in influence. Typically, someone in the organization comes to view the organization's relation to the environment in terms which call for different behavior on the part of the organization's members. He then seeks to influence others in the organization to change their behavior. The establishment of new behavior patterns represents an extension of this influence as the impetus for the change increasingly comes to reside within the individuals assuming the new behavior. This phenomenon is common- place in organizational life, yet our understanding of it lags seriously behind the need for such understanding in a swiftly changing society.

The Nampa case provides a setting in which the most prominent features of this phenomenon can be discerned. The events at the Center are representative of many organizational change attempts in that the initial approach taken was the alteration of the formal organization structure. However, unlike most organizational change efforts, the events were carefully noted and consequent effects recorded and analyzed. Perhaps most importantly, the outcomes were not uniform. Some of the Director's objectives were obtained, others were not. Some individuals were affected, others seemed untouched. The contrast between the Director's successful and unsuccessful attempts to influence, therefore, will be the major analytical tool in examining the features of this change effort.

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The Distribution of Authority in Formal Organizations
Table of contents

Table of contents

  • Title Page iii
  • Foreword v
  • Acknowledgments ix
  • TABLE OF Contents xi
  • List of Tables xiii
  • LIST OF FIGURES xiii
  • Chapter I- Formal Organization in Research and Practice 1
  • Chapter II- Case History 9
  • Summary 33
  • Chapter III- Authority, Power, and Influence 35
  • Chapter IV 56
  • Summary 101
  • Chapter V- Change in Organizations 108
  • Summary 146
  • Chapter VI- Conclusion 148
  • IN CONCLUSION 168
  • Chapter VII- Another Point of View 169
  • Appendix A 191
  • Appendix B- The Concept of Authority and Organizational Change 199
  • Reference FootNotes 213
  • Bibliography 217
  • AUTHOR Index 225
  • SUBJECT Index 227
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