CRISIS INTERVENTION: THEORY AND PRACTICE
|•||Observe the person in crisis (identification),|
|•||Assess the crisis situation and the amount of stress the person is experiencing (Investigation-Information gathering), and|
|•||Determine the ways in which the needs of the person will be met most efficiently (Intervention).|
Upon encountering the crisis situation, the criminal justice intervener must reduce the impact of the crisis event and build a solid basis for the required steps of intervention. Since crises are very disorganizing, a good response tends to put organization back into the emergency environment. The intervener can be considered a consultant to a situation. This allows for the objective response of the intervener, which facilitates an overall assessment of the crisis.
While one does not have to experience a crisis of a similar nature to be of assistance, the knowledge and understanding of crisis behavior and in-