Artificial Intelligence: The Emerging Corporate Knowledge Frontier
Mahesh Chandra and Shivaji Rao
As everybody knows, knowledge is power. Machines that can amplify human knowledge will amplify every dimension of power.
-- Feigenbaum and McCorduck 1983, p. 8
The Japanese are planning the miracle product. It will not come from their mines, their wells, their fields, or even their seas. It comes from their brains, the miracle product is knowledge and the Japanese are planning to package and sell it the way other nations package and sell energy, food or manufactured goods. They are going to give the world the next generation-- Fifth Generation of Computers, and these machines are going to be intelligent.
-- Feigenbaum, McCorduck, and Nii 1988, p. 12
Two recent areas of advances in computing technology, supercomputing, and artificial intelligence (AI) in general and expert systems in particular, are helping companies to increase their productivity at enormous rates. Feigenbaum, McCorduck, and Nii ( 1988) mention that many of the companies surveyed with regard to the use of expert systems are realizing great economic gains for themselves and their customers by factors of ten or more in the productivity of human knowledge workers.