Decision Making in the Workplace: A Unified Perspective

By Lee Roy Beach | Go to book overview

Managers' Performance Appraisal. Often, managerial performance includes the development of employee commitment and loyalty to the organization. It is only a small inferential leap to envision that a portion of the manager's performance appraisal could include the development of employees' commitment and loyalty as a formally evaluated component. Monitoring shocks, images, and fit could easily be incorporated into a "development" dimension on a manager's formal performance appraisal.


CONCLUSION

In prior presentations, we focused on the theoretical and research implications of the UMVET (e.g., Lee & Mitchell, 1991, 1994a, 1994b). In those papers, we concluded that only a surface understanding had been achieved and that much more remained for the academic scholar; that judgment still holds. Here, we considered some applied implications, and two conclusions appear evident. First, only a surface understanding of the applied value for the UMVET has been achieved. Managers and applied researchers may gain considerable insight on voluntary employee turnover from further study of the UMVET. Second, the old adage, "the best tool is good theory," may also provide wise guidance. In order to achieve even greater understanding of voluntary employee turnover, managers and applied researchers might also try to improve the UMVET.


REFERENCES

Abelson M. A. ( 1997). "Examination of avoidable and unavoidable turnover". Journal of Applied Psychology, 72, 382-386.

Barnard C. I. ( 1938). "The functions of the executive". Cambridge, MA: Harvard University Press.

Beach L. R. ( 1990). Image theory New York: Wiley.

Belous R. S. ( 1989). The contingent economy. Washington, DC: National Planning Association.

Cappelli P., & Sheres P. D. ( 1991). "The missing role of context in OB: The need for a meso-level aprroach". Research in Organizational Behavior, 13, 55-110.

Dalton D. R., Tudor W. D., & Krackhardt D. M. ( 1982). "Turnover overstated: A functional taxonomy". Academy of Management Review, 7, 117-123.

Hom P. W. & Griffeth R. W. ( 1991). "Structure equations modeling test of a turnover theory: Cross-sectional and longitudinal analysis". Journal of Applied Psychology, 76, 350-366.

Hom P. W., & Griffeth R. W ( 1995). "Employee turnover". Cincinnati, OH: Southwestern.

Hom P. W, Griffeth R. W. & Sellaro C. L. ( 1984). "The validity of Mobley's" ( 1977) "model of employee turnover". Organizational Behavior and Human Performance, 34, 141-174.

Hulin C. L. ( 1991). "Adaptation, persistence, and commitment". In M. Dunnette & L. Hough (Eds.). Handbook of industrial and organizational psychology in organizations (Vol. 2., 2nd ed., pp. 445-506). Palo Alto, CA: Consulting Psychologists Press.

Hulin C. L., Roznowski M., & Hachiya D. ( 1985). "Alternative opportunities and withdrawal decisions: Empirical and theorical discrepancies and an integration". Psychological Bulletin, 97, 223-250.

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Decision Making in the Workplace: A Unified Perspective
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Preface vii
  • 1: Image Theory, the Unifying Perspective 1
  • References 19
  • 2: Why a New Perspective on Decision Making is Needed 21
  • References 30
  • 3: Job Search and Job Selection 33
  • Conclusions 46
  • References 46
  • 4: Career Decisions 49
  • Conclusions 61
  • References 62
  • 5: Supervision and Job Satisfaction 63
  • References 71
  • 6: Why Employees Quit 73
  • Conclusion 89
  • References 89
  • 7: Audit Decisions 91
  • Summary 99
  • References 99
  • 8: Screening of Clients by Audit Firms 101
  • Conclusions 115
  • References 116
  • 9: Organizational Culture and Decision Making 117
  • Summary and Practical Implications 129
  • References 131
  • 10: Mitigating Cultural Constraints on Group Decisions 133
  • Conclusion 141
  • References 142
  • 11: Imagination and Planning 143
  • References 153
  • 12: Designing Marketing Plans and Communication Strategies 155
  • Summary and Conclusions 164
  • References 164
  • 13: Consumer Decisions Involving Social Responsibility 165
  • Conclusion 177
  • References 179
  • 14: Image Compatibility and Framing 181
  • References 193
  • 15: Image Theory and Workplace Decisions: Challenges 197
  • References 208
  • Author Index 209
  • Subject Index 215
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