Technology and the Transformation of White-Collar Work

By Robert E. Kraut | Go to book overview

8

Telework: Practical Experience and Future Prospects

Margrethe H. Olson Graduate School of Business Administration New York University


ABSTRACT

This chapter discusses current experience with work at home, primarily from an organizational perspective. First, the impact of technology on work organization is discussed, leading to the conclusion that the factors making work at home feasible are primarily factors of work organization. Four profiles of at- home employment that are based on two critical factors are described: the degree to which the employee's skill is in demand and the severity of the employee's "nonwork" constraints limiting employment choices.

The second part of the chapter describes an exploratory survey of 14 companies with formal work-at-home pilot programs and 6 companies with informal work-at-home arrangements. Although the pilots were viewed by management as moderately successful, most were not continued on a regular basis. The tentative conclusions from the survey are the following: (a) The primary interest in work at home of organizations is based on the need to acquire skills in short supply. The need for employees to have flexible work options is not a major concern. Traditional "on-site" management styles provide a major deterrent; (b) The technology supporting work at home is not a major factor today. In the future, when highly integrated office systems exist, technology may play a greater role; (c) In general, organizations will be altered through decentralization facilitated by location independence of jobs. New organizational forms may increase both organizational and individual flexibility.

The purpose of this chapter is two-fold: (a) to analyze telework from the point of view of work organization and personal choice; and (b) to provide a brief overview of company experiments with telework. The reader is referred to the previous chapter for a complete discussion of the social and

-135-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this book

This book has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this book

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited page

Bookmark this page
Technology and the Transformation of White-Collar Work
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
/ 286

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.