be placed on program quality to minimize the risks associated with the delivery of demand-side resources. This accentuates the evaluation roles associated with program design and program quality assurance.
If demand-side resources are to be successful over the long term, we must be able not only to measure the resource but also to explain why programs perform as they do and develop ways to optimize program performance on a continuous basis. A stronger connection needs to be made between program quality and the value and reliability of demand- side resources. A well-designed program with quality-assurance mechanisms can and should be rewarded for improving the potential for resource delivery. BPA has taken a step in this direction in its competitive bids for resources. A risk premium for ranking purposes can be placed on resources based on the potential for unplanned cost increases or output decreases (Bonneville Power Administration, 1991). In this manner, the concept of risk and the process of quality assurance serve as evaluative mechanisms for shaping outcomes at the stage of program implementation.