Third, evaluators should develop a working relationship with the resource planning group and with the systems operation planning and dispatching group, the new users of C&LM evaluations. Evaluators should find out about the key questions and concerns of the personnel in these groups and include them in their evaluations.
Evaluators must overcome a number of challenges as utilities evolve and come to rely on C&LM programs in the same way that they rely on supply-side resources. Load forecasting is the key component to achieving comparability between the two different types of resources. Utility planners should be both careful and explicit in including DSM resources in both long and short-term forecasts. Resource planners and system operation planners should expand their models and techniques to include DSM. C&LM program planners and evaluators should provide more detailed information in their analyses, even including hourly details. Evaluators will play a more important role in documenting impacts and recommending improvements to C&LM programs. If resource planners, system generation planners, and C&LM planners and evaluators can work together, they can accomplish efficient and effective utility planning.