tion. Trust minus self-confidence was higher for the unfamiliar city (12.3) versus the familiar city (7.6), F(1, 44) = 6.10, p < .02.
Summary of Experiment 2 Results . Table 1.3 summarizes the most important results of this experiment. Key findings replicate those of Experiment 1. A more detailed set of results can be found in B. H. Kantowitz, Hanowski, and S. C. Kantowitz (in press).
|Dependent Variable||Figure||Key Finding|
|Penalty cost||11||Inaccurate information leads to greater penalties.|
|Penalties were higher in familiar Seattle setting.|
|Trust||12||Inaccurate information decreases trust. Very inaccurate|
|information decreases trust even more.|
The goal of these experiments was to provide an initial answer to the following two questions asked by ATIS designers: