porting inquiry know things that the rest of the industry could learn. Civilians could learn from the military and vice versa. Out of such inquiries and exchanges we may learn to design sociotechnical systems more likely to get us safely to our destinations.
The authors acknowledge the kind assistance rendered by Timothy J. Doyle and Ashleigh Merritt in writing this chapter.
Adamski A. J., & Doyle T. J. ( 1994). Introduction to the aviation regulatory process ( 2nd ed.). Westland, MI: Hayden McNeil.
Allport F. H. ( 1955). Theories of perception and the concept of structure: A review and critical analysis with an introduction to a dynamic-structural theory of behavior. New York: John Wiley & Sons.
Argyris C., Putnam R., & Smith D. M. ( 1985). Action science. San Francisco: Jossey-Bass.
Aviel D. ( 1994, November 14). "Flying high on auto-pilot". Wall Street Journal, p. A10.
Bales R. F. ( 1965). The equilibrium problem in small groups. In A. P. Hare, E. F. Borgatta, & R. F. Bales (Eds.), Small groups: Studies in social interaction (pp. 444-476). New York: Alfred A. Knopf.
Barley S. ( 1986). Technology as an occasion for structuring: Evidence from the observation of CT scanners and the social order of radiology departments. Administrative Science Quarterly, 31(1), 78-108.
Brown J. S., & Duguid P. ( 1991). "Organizational learning and communities of practice: Toward a unified view of working, learning, and innovation". Organization Science, 2(1).
Bryant A., ( 1995a, March 15). FAA orders rudder checks on all 737s. New York Times.
Bureau of Safety. ( 1967, July). Aircraft design-induced pilot error. Washington, DC: Civil Aeronautics Board, Department of Transportation.
Caspars R. S., & Lipton E. ( 1991, March 31-April 3). "Hubble error: Time, money, and millionths of an inch". Hartford Courant.
Collingridge D. ( 1992). The management of scale: Big organizations, big decisions, big mistakes. London: Routledge.
Denison D. R. ( 1990). Corporate culture and organizational effectiveness. New York: John Wiley & Sons.
Dodd C. H. ( 1991). Dynamics of intercultural communications. Dubuque, IA: Wm. C. Brown.
Dunn B. ( 1995). Communication: Fact or fiction. In N. Johnston, R. Fuller, & N. McDonald (Eds.), Aviation psychology: Training and selection (Vol. 2, pp. 67-74). Aldershot, England: Avebury Aviation.