Managing Urban America

By David R. Morgan; Robert E. England | Go to book overview
Mass.: Ballinger, 1977), 33.
36.
This example comes from Mark Hughes, "Contracting Services in Phoenix," Public Management, October 1992, 2-4.
38.
The following three examples are found in From Privatization to Innovation: A Study of 16 U.S. Cities ( Chicago: The Civic Federation, 1996), 13-21.
39.
Lawrence Martin, "Selecting Services for Public-Private Competition," MIS Report, vol. 28, March 1996.
40.
David N. Ammons and Debra J. Hill, "The Viability of Public-Private Competition as a Long-Term Service Delivery Strategy," Public Productivity and Management Review 19 ( September 1995): 12-24.
41.
Lori M. Henderson, "Intergovernmental Service Arrangements and the Transfer of Functions," Municipal Year Book 1985 ( Washington, D.C.: ICMA, 1985), 195-98.
42.
Miranda and Andersen, "Alternate Service Delivery in Local Government, 1982-1992,"28-35.
43.
Godsey, Productivity Improvement, 7.
44.
Quoted in ibid.
45.
Hayes, Productivity in Local Government, 13.
46.
Mark E. Keane, "Why Productivity Improvement?" in Productivity Improvement Handbook for State and Local Government, ed. George J. Washnis ( New York: Wiley, 1980), 14.
47.
Hayes, Productivity in Local Government, 252.
48.
Walter Balk, Improving Government Productivity: Some Policy Perspectives ( Beverly Hills: Sage Professional Paper in Administrative and Policy Studies, 1975), 42.
49.
This example has been adapted from David Seader, "Privatization and America's Cities," Public Management, December 1986, 9.
50.
J. Patrick Wright, On a Clear Day You Can See General Motors (Grosse Pointe, Mich.: Wright, 1979), 210-11.
51.
John Donahue, The Privatization Decision ( New York: Basic Books, 1989), 78.

Suggested for Further Reading

Ammons David. Municipal Productivity. New York: Praeger, 1984.

Harney Donald F. Service Contracting: A Local Government Guide. Washington, D.C.: ICMA, 1992.

Levine Charles, Irene Rubin, and George Wolohojian. The Politics of Retrenchment: How Local Governments Manage Fiscal Stress. Beverly Hills, Calif.: Sage, 1981.

Morley Elaine. A Practitioner's Guide to Public Sector Productivity Improvement. New York: Van Nostrand Reinhold, 1986.

-237-

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Managing Urban America
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Preface xiii
  • INTRODUCTION Improved Urban Management -- Needed Now More Than Ever 1
  • Suggested for Further Reading 15
  • Part One - The Environment of Urban Management 17
  • 1 - The External World of the Urban Manager 19
  • Notes 51
  • Notes 54
  • 2 - Urban Political Structure 56
  • Notes 78
  • Notes 81
  • Part Two - Making and Implementing Urban Policy 83
  • 3 - Urban Policymaking 85
  • Notes 113
  • Notes 116
  • 4 - Decision Making 117
  • 4 Decision Making 137
  • Suggested for Further Reading 141
  • 5 - Analysis for Urban Decisions 143
  • Notes 173
  • Notes 176
  • 6 - Urban Service Delivery 177
  • Notes 205
  • Notes 208
  • Summary 234
  • Suggested for Further Reading 237
  • Part Three - Internal Management Processes 239
  • 8 - The Management Process: Theory and Practice 241
  • Notes 270
  • Notes 273
  • 9 - Personnel Policies and Practices 274
  • Notes 302
  • Notes 306
  • 10 - Finance and Budget 307
  • Notes 336
  • Notes 339
  • Part Four - The Urban Future 341
  • II Urban Economic Development 365
  • Notes 366
  • Suggested for Further Reading 368
  • 12 - Managing the Urban Future 369
  • Suggested for Further Reading 392
  • Index 393
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