Managing Urban America

By David R. Morgan; Robert E. England | Go to book overview

9
Personnel Policies and Practices

The area of personnel administration has traditionally been technical and specialized and certainly has not involved major social or political issues. Today city personnel departments are still concerned with a number of customary tasks: recruitment, examination, selection, job classification, and compensation. But recent developments and tasks given to personnel departments have propelled them into major areas of controversy, areas where federal law and court decisions are mandating a variety of changes. For example, minorities and women are challenging a host of traditional employment practices that rely on merit systems. The issue of sexual harassment is a problem the personnel office must often help the organization address. Americans with disabilities now have extended rights in the workplace. Reinventing government advocates also urge greater use of performance plans. Municipal unions are still a strong and vocal force to be reckoned with in city politics. Local leaders are being forced to search for ways to accommodate all these pressures, and the personnel department usually plays a critical role in each area.

We begin by considering certain basic personnel issues--how the personnel function should be organized and matters of staffing, classification, and compensation. Then we address many of the current issues and dilemmas associated with modern personnel administration, including questions about equal employment/affirmative action, sexual harassment, the new Americans with Disabilities Act, and a summary of the current use of pay-for-performance systems in local government. Finally we come to labor-management relations. How do public and private unions differ? Are their differences so pronounced as to warrant treating public unions significantly differently from those in the private sector? Collective bargaining is the mainstay of labor relations in this country

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Managing Urban America
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Preface xiii
  • INTRODUCTION Improved Urban Management -- Needed Now More Than Ever 1
  • Suggested for Further Reading 15
  • Part One - The Environment of Urban Management 17
  • 1 - The External World of the Urban Manager 19
  • Notes 51
  • Notes 54
  • 2 - Urban Political Structure 56
  • Notes 78
  • Notes 81
  • Part Two - Making and Implementing Urban Policy 83
  • 3 - Urban Policymaking 85
  • Notes 113
  • Notes 116
  • 4 - Decision Making 117
  • 4 Decision Making 137
  • Suggested for Further Reading 141
  • 5 - Analysis for Urban Decisions 143
  • Notes 173
  • Notes 176
  • 6 - Urban Service Delivery 177
  • Notes 205
  • Notes 208
  • Summary 234
  • Suggested for Further Reading 237
  • Part Three - Internal Management Processes 239
  • 8 - The Management Process: Theory and Practice 241
  • Notes 270
  • Notes 273
  • 9 - Personnel Policies and Practices 274
  • Notes 302
  • Notes 306
  • 10 - Finance and Budget 307
  • Notes 336
  • Notes 339
  • Part Four - The Urban Future 341
  • II Urban Economic Development 365
  • Notes 366
  • Suggested for Further Reading 368
  • 12 - Managing the Urban Future 369
  • Suggested for Further Reading 392
  • Index 393
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