Like the happy centipede, many people get along fine working with others without thinking about which foot to put forward. But when there are difficulties, when the usual methods do not work, when we want to learn more, there is no alternative but to examine our own behavior in relation to others.
Within its boundaries, a corporation develops its own culture, which is related to the economic, social, and political climate, industry, technical nature of the institution, and the persons involved. The key persons include the owners, directors, management, plus the entire work force. A corporate etiquette, or sort of ethical system, evolves. It is set by the moral and ethical tone at the top. In turn, this is affected by tradition and certain canons or codes of behavior. These canons concern values, beliefs, attitudes, style, business practices, private communications, and intellectual honesty. Important, too, are the air of stability or instability, and degree of social contracting between individuals that characterize the corporate culture and corporate climate. The climatic conditions are those concerned with the nonpurposeful milieu in which the company exists. This contrasts with the purposeful texture or structure employed by institutions and organized entities, that is, the formal networks and hierarchical relationships.