Cognitive Work Analysis: Toward Safe, Productive, and Healthy Computer-Based Work

By Kim J. Vicente | Go to book overview
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SUBJECT INDEX
A
Abstraction Hierarchy, 4, 8, 149, 158, 173, 264, 295, 296, 299, 305
Abstraction-Decomposition Space, 149, 157, 160, 171-173, 179, 187, 192-194, 201-202, 204, 206, 212, 222, 245, 254, 257, 258-259, 265, 272, 317, 318, 326, 348-349
Action, 4, 73-79
Activity Theory, 62, 90, 91, 92, 93, 99-101
Actor, 4
Adaptation, 33, 37, 56, 86, 101, 106, 109, 121-122, 126, 130-132, 253, 256-257, 337-339, 342-343, 352-361, 365
Adaptive Behavior, 4, 109, 122, 363
Affordance, 5, 7
Analyst, 5
Analytical Redundancy, 169-171
Application Domain, 5, 345-348
Automation, 4-10, 16, 18, 21, 71-72, 87, 104, 107, 110, 113-114, 117, 119-120, 125-129, 134-135, 145, 147, 150-151, 169, 190-191, 194, 211, 213, 229, 232, 244-245, 265, 269, 270, 273, 275, 278, 303, 338, 340, 354
Autonomy, 29, 33, 109, 132, 251-252, 341, 342, 354
B
Behavior, 5
Behavior-Shaping Constraints, 5, 7, 34, 123, 128, 131-132, 135, 139, 141, 147, 304, 316, 339, 349
BookHouse System, 304-317, 329, 334, 340
C
Category, 5, 219-222
Centralized Control, 126-131, 247, 251-252, 341
Closed System, 5, 8, 81, 92
Cognitive Constraints, 5, 6, 10, 47-49, 53, 57, 58, 115, 276-279, 347
Cognitive Engineering, 3-5, 11, 13, 20, 27-28, 36-37, 76, 98, 134, 303, 329, 334, 342-344, 348, 361-365
Cognitivist Approach, 5, 6, 7, 37, 48-54, 58
Coherence-Driven Work Domain, 5, 6, 49-50
Complex Sociotechnical Systems, 5, 11-17
Complexity, 14, 17-18, 80, 91, 139-141, 143, 150, 165, 167-168, 229, 249, 250-251, 272, 330-331, 344, 355, 363
Computerization, 18, 20, 23, 33
Conceptual Perspective, 5, 8, 35, 345
Constraint-Based Task Analysis, 5, 7, 86, 95, 113
Constraints, 6, 34-36, 65-72, 80-81, 95-98, 105-107, 113-120, 122-124, 149-156, 168-170, 208-210, 338-339
Context-Conditioned Variability, 6, 9, 10, 76, 77-81, 86, 88, 89, 92, 93, 94, 121-123, 129, 132, 160, 183, 210, 220, 233, 359
Context-sensitivity, 119, 213, 290, 303
Control Tasks, 181-214
Control Theory, 70, 73, 169, 358
Controls, 6, 7, 15, 109, 124, 251, 260-261, 276, 304

All entries that are in bold are defined in the Glossary (pp. 3-10).

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Cognitive Work Analysis: Toward Safe, Productive, and Healthy Computer-Based Work
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Foreword ix
  • Preface xiii
  • Acknowledgments xviii
  • Introduction- I 1
  • What''s in a Word? (Glossary) 3
  • 1- What''s the Problem? Scope and Criteria for Success 33
  • Why Work Analysis? an Ecological Perspective 2 47
  • Summary 57
  • Conclusion 58
  • II- Three Approaches to Work Analysis 59
  • 3- Normative Approaches to Work Analysis. "The One Best Way?" 61
  • Conclusions 86
  • 4- Descriptive Approaches So to Work Analysis 101
  • 5- Toward a Formative Approach to Work Analysis 136
  • III- Cognitive Work Analysis in Action 137
  • 6- Case Study- Process Control 147
  • 7- Phase I- Work Domain Analysis 155
  • Phase 2- Control Task Analysis 8 181
  • 9- Phase 3- Strategies Analysis 215
  • 10- Phase 4 245
  • 11- Phase 5 296
  • 12- Implications for Design and Research 303
  • Summary 334
  • Final Words IV 335
  • 13- Designing for Adaptation 337
  • Appendix- Historical Addendum 361
  • References 367
  • Author Index 383
  • Subject Index 389
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