Bruno von Niman1, Do van Thanh1, Jo Herstad2, Helge Hüttenrauch1,3 1ERICSSON, 2 University of Oslo, 3 Royal Inst. of Technology Stockholm
Technology is developing quickly- humans mostly need longer to adopt. In order to stay successful in a communication intensive end-user market, we must make the users insiders of the New Telecoms World.
In the early days of telephony, users had access to an integrated, voice activated intelligent communication system that could often make use of up-to-date knowledge of the location of the intended user, offering personal service ( ETSI 1999). This is assumed to have contributed to the tremendous success of basic telephony.
Technical development due to the growing number of subscribers and interconnecting networks has considerably increased the level of complexity from the end user point of view, from addressing to services and terminals. Now, more than 100 years later, walking along the migration path towards the new telecoms world, we have the chance of re-introducing communication on the terms of the user. Mobility was a first step.
It took 125 years to obtain one billion wireline telephone subscribers; mobile telephony will need 25 years and the web 10 years. During evolution towards the wireless information society, some of today's distinctions between technologies will disappear.
Telecommunication is merging with datacom, intersecting with mobility and internet technology, creating the New Telecoms World ( Nilsson 1999). By assigning the user a central role in the new telecoms world, powerful transparent tools can be created on the first-generation truly mobile internet.